Island Health continually monitors and tracks data and information to assess how well the organization is meeting its goals and objectives. The following performance measures:
- are relevant and easy to understand
- reflect Island Health-wide performance
- are based on reliable data
- change over time to reflect current performance and priorities
Each performance measure relates to Island Health’s goals and objectives as well as high-level goals the Ministry of Health establishes for the health system in our annual Health Service Plan.
Ambulatory Care Sensitive Conditions Utilization
Communities with Healthy Living Plan
Hospitalizations Age 75+
Emergency Visits Age 75+
Hours of Care per Resident Day
Acute Patient Experience
Island Health Staff Experience
Island Health Medical Staff Experience
Age-Standardized Incidence Rate of Diabetes
Life Expectancy Disparity Ratio
7 Year Childhood Immunization Coverage
Drinking Water Quality
Quality and Patient Safety
Services are considered appropriate when they meet the patients', clients' and residents' needs and are proven to produce health benefits.
Readmissions, Mental Illness and Substance Use
Rate of Illicit Drug Overdose Deaths
Hospital Standardized Mortality
Clostridium Difficile Disease
Hand Hygiene Compliance
Hospital Harm - Delirium
Hospital Harm - Urinary Tract Infections
Hospital Harm - Pneumonia
Left Emergency Without Being Seen
Daily Physical Restraint Use in Long Term Care
Falls in Last 30 Days in Long Term Care
Potential Inappropriate Use of Antipsychotics in Long Term Care
Worsening Pain in Long Term Care
Worsening Stage 2-4 Pressure Ulcers in Long Term Care
Patient Safety Events with Completed Reviews
Patient Concerns Completed
Ensuring patients are admitted, treated, transferred as appropriate and discharged in a safe and timely way is a priority for Island Health.
Reducing wait times is a priority for Island Health while we strive to consistently meet clinical standards in providing care.
Recruiting, supporting and retaining healthy, safe and competent staff and physicians is necessary to ensure effective, quality health care services for the people and communities we serve.
Please visit our Financial Reporting page for the latest financial reports.