Island Health continually monitors and tracks data and information to assess how well the organization is meeting its goals and objectives. The following performance measures:
- are relevant and easy to understand
- reflect Island Health-wide performance
- are based on reliable data
- change over time to reflect current performance and priorities
Each performance measure relates to Island Health’s goals and objectives.
Improve the Experience, Quality, and Outcomes of Health and Care Services for Patients, Clients, and Families
Patient Concerns Completed
Same Day Surgical Postponements
Home Support Visits Cancelled by Island Health
Patient Experience – Acute Inpatient
Patient Experience – Emergency Department
Hospital Standardized Mortality Ratio
Clostridium Difficile Disease
Hospital Harm - Overall
Patient Safety Events with Completed Reviews
Left Emergency Without Being Seen
Long-term Care Wait Time
Surgeries Waiting Longer Than Clinical Benchmark
MRI Exams Meeting Benchmarks
CT Exams Meeting Benchmarks
Home Care Professional Services Meeting Benchmarks
Potential Inappropriate Use of Antipsychotics in Long-term Care
New Stage 2-4 Pressure Ulcers in Long-term Care
Wait Time in ED for an Inpatient Bed
Length of Stay vs. Expected Length of Stay in Acute Care
Alternate Level of Care
Ambulatory Care Sensitive Conditions Hospitalization
Long-term Care Residents Appropriately Placed
Improve the Experience, Health, and Well-being of People Working and Volunteering at Island Health
Sick Time
Time Loss Claims Rate
Time Loss Claims Related to Violence
Days Lost
Long-Term Disability
Overtime
Employee Turnover - Voluntary
Increase Health System Value and Ensure the Sustainability of Health and Care Services
Using Labs WiselyTM
Greenhouse Gas Emissions
Financial Reporting
Improve the Health and Wellness of the Population
Drinking Water Quality
7 Year Childhood Immunization Coverage
Toxic Drug Deaths
Self-Harm Hospitalizations
Hospitalizations Entirely Caused by Alcohol
Life Expectancy Disparity Ratio
Age-Standardized Incidence of Diabetes
Infant Mortality