Island Health continually monitors and tracks data and information to assess how well the organization is meeting its goals and objectives. The following performance measures:
- are relevant and easy to understand
- reflect Island Health-wide performance
- are based on reliable data
- change over time to reflect current performance and priorities
Each performance measure relates to goals and strategies outlined in the Island Health Strategic Plan as well as high-level goals the Ministry of Health establishes for the health system.
Quality and Patient Safety
Services are considered appropriate when they meet the patients', clients' and residents' needs and are proven to produce health benefits.
Performance Measures (PDFs)
Ambulatory Care Sensitive Conditions (ACSC)
Clostridium Difficile Disease
Daily Physical Restraint Use in Residential Care
Falls in Last 30 Days in Residential Care
Hand Hygiene Compliance
Hospital Standardized Mortality
Left Emergency Without Being Seen by Physician
Potential Inappropriate Antipsychotics in Residential Care
Readmissions, Mental Illness and Substance Use
Worsening Pain in Residential Care
Worsening Stage 2-4 Pressure Ulcers in Residential Care
Useful Links
Perinatal Services BC Annual Indicators
Provincial Infection Control Network of BC (PICNet) Surveillance Reports
Patient Flow
Ensuring patients are admitted, treated, transferred as appropriate and discharged in a safe and timely way is a priority for Island Health.
Performance Measures (PDFs)
Acute Care Occupancy
Acute Length of Stay
Alternate Level of Care
Admitted Emergency Visits LOS in ED
Emergency Visits Not Admitted 75+
Residential Care Admissions
Useful Links
Patient Flow and Care Transitions Strategy 2013-2018
Wait Times
Reducing wait times is a priority for Island Health while we strive to consistently meet clinical standards in providing care.
Performance Measures (PDFs)
CT Exams Wait Times
MRI Wait Times
Home Care Professional Services
Hip Fracture Repair within 48 Hours
Elective Surgeries within 26 Weeks
Useful Links
BC Ministry of Health Surgical Wait Times
Work Life
Recruiting, supporting and retaining healthy, safe and competent staff and physicians is necessary to ensure effective, quality health care services for the people and communities we serve.
Performance Measures (PDFs)
Sick Time
Staff Overtime Rate
Time Loss Injury
WorkSafeBC Claim Duration
Long Term Disability Claims
Relief Found
Staff Turnover
Finance
Please visit our Financial Reporting page for the latest financial reports.
Annual (PDFs)
Communities with Healthy Living Plan
Life Expectancy Disparity Ratio
Age-Standardized Incidence Diabetes
Age-Standardized Hospitalization Rates
7 Year Childhood Immunization Coverage
Infant Mortality
Acute Patient Experience
Hours of Care Per Resident Day
Emergency Visits 75+