For Patients & Visitors

From preparing for a hospital stay to visiting loved ones, this page includes all the necessary information for patients and visitors at Island Health facilities. 

If you are looking for Island Health services, visit Our Services. If you are looking for Island Health facility locations, visit Our Locations.

For Patients & Visitors

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Island Health's Revenue Billing department provides billing services for hospitals, residential care and community services.
Information about parking and fees at Island Health locations.
Your feedback will further improve the quality of the health care system.
Information and support as you prepare for your hospital stay.
Well Wishes allows family and friends to send email messages to loved ones in hospital.
Information about the rules, regulations and hours related to visiting somebody in an Island Health facility.
Emergency services are available 24 hours a day in regional and community hospitals across the Island Health region.
Understand the unique cultural and logistical considerations of each Island Health location before visiting.