MyHealth

man using a tablet

MyHealth is a secure website that gives you convenient, 24/7 access to your personal health information from anywhere with an internet connection. This includes: access to Island Health laboratory results, medical imaging reports, clinical documentation, and outpatient appointments. MyHealth can also provide information to your care team prior to surgical appointments.

Log in to MyHealth

Enroll in MyHealth

Need a MyHealth account? Individuals 19 years and older can sign up for MyHealth online, by phone (1-844-844-2219 M-F 8:30 a.m. - 4:30 p.m.) or in-person at Island Health Laboratory and Medical Imaging locations, or the central admitting desk at any of our main hospitals. Individuals between 12-18 years of age can also request their own MyHealth account with the support of a doctor or nurse practitioner. Enroll in MyHealth

Request Access to Someone Else's MyHealth Account 

Need access to someone else's MyHealth account? Proxy access allows a third party to access someone else's MyHealth account when the individual has consented, or the person is authorized to act on their behalf. This includes access to health information for a child/minor, adolescent or adult. Request Access to Someone Else's MyHealth Account 

 

More Information

MyHealth General Information (pdf)

Introducing MyHealth (video

Navigating your MyHealth account (video)

How and where to enroll in MyHealth (video) 

Account Setup: How to create a MyHealth account (video) 

Maintaining Security and Privacy with your MyHealth account (video)

Quick Reference Guides
Privacy and Terms of Use

MyHealth Support

For technical support, call the MyHealth Help Desk, toll-free at any time, at 1-800-249-1024

The MyHealth Help Desk is located in Missouri, United States. Please be assured that your personal health information is kept confidential at Island Health and only stored within Canada. While the MyHealth Help Desk support staff can assist you with you account access, they do not have access to any of your personal health information.

If you have questions about your test results, contact your healthcare provider(s) or HealthLinkBC (Dial 811), which provides access to non-emergency health information and advice in British Columbia.

Getting support with your MyHealth account (video)

Cancelling your MyHealth account

To cancel your MyHealth account, call the MyHealth Help Desk, toll-free at any time, at 1-800-249-1024.

General Information on MyHealth

Referral Required?
Not required

News & Events

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Island Health asks for public’s assistance in appropriate emergency department use

Island Health is asking people to do their part to ensure our hospital emergency departments can continue to meet the care needs of patients experiencing medical emergencies.

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Island Health reschedules some immunization appointments due to extreme heat

Due to the extreme heat wave that is currently affecting British Columbia, Island Health is rebooking some COVID-19 immunization appointments in Langford and Comox.

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Temporary clinic brings COVID-19 vaccine to the community of Crofton

Starting tomorrow, residents of the Crofton area born in 2009 or earlier (aged 12 and older) can get their COVID-19 vaccine at a temporary walk-in clinic in their community.

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