MyHealth is a secure website that gives you convenient, 24/7 access to your personal health information from anywhere with an internet connection. This includes: access to Island Health laboratory results, medical imaging reports, clinical documentation, and outpatient appointments. MyHealth can also provide information to your care team prior to surgical appointments.
Enroll in MyHealth
Need a MyHealth account? Individuals 19 years and older can sign up for MyHealth online, by phone (1-844-844-2219 M-F 8:30 a.m. - 4:30 p.m.) or in-person at Island Health Laboratory and Medical Imaging locations, or the central admitting desk at any of our main hospitals. Individuals between 12-18 years of age can also request their own MyHealth account with the support of a doctor or nurse practitioner. Enroll in MyHealth
Request Access to Someone Else's MyHealth Account
Need access to someone else's MyHealth account? Proxy access allows a third party to access someone else's MyHealth account when the individual has consented, or the person is authorized to act on their behalf. This includes access to health information for a child/minor, adolescent or adult. Request Access to Someone Else's MyHealth Account
- More Information
Introducing MyHealth (video)
Navigating your MyHealth account (video)
- Quick Reference Guides
- Setting up and logging in to your MyHealth account
- MyHealth Dashboard Overview
- How to Review Laboratory Results, Medical Imaging Reports and Appointments
- How to Manage Appointments (Adult Cystic Fibrosis Patients)
- How to Manage Messages
- How to Manage Messages (Adult Cystic Fibrosis Patients)
- How to Manage Clipboard Forms
For technical support, call the MyHealth Help Desk, toll-free at any time, at 1-800-249-1024.
The MyHealth Help Desk is located in Missouri, United States. Please be assured that your personal health information is kept confidential at Island Health and only stored within Canada. While the MyHealth Help Desk support staff can assist you with you account access, they do not have access to any of your personal health information.
If you have questions about your test results, contact your healthcare provider(s) or HealthLinkBC (Dial 811), which provides access to non-emergency health information and advice in British Columbia.
We value your feedback. Click here to complete a short survey about your experience with Island Health's MyHealth Patient Portal.
Cancelling your MyHealth account
To cancel your MyHealth account, call the MyHealth Help Desk, toll-free at any time, at 1-800-249-1024.