MyHealth

man using a tablet

MyHealth is a secure website that gives you convenient, 24/7 access to your personal health information from anywhere with an internet connection. This includes: access to Island Health laboratory results, medical imaging reports, clinical documentation, and outpatient appointments. MyHealth can also provide information to your care team prior to surgical appointments.

Learn more about MyHealth (video)  |  MyHealth General Information 

Note: MyHealth will be unavailable for up to 4 hours starting at 1:00 a.m. on Wednesday March 3rd for scheduled maintenance. Thank you for your understanding while we make necessary improvements to the system.

Log in to MyHealth

Enroll in MyHealth

Need a MyHealth account? Individuals 19 years and older can sign up for MyHealth online, by phone (1-844-844-2219 M-F 8:30 a.m. - 4:30 p.m.) or in-person at Island Health Laboratory and Medical Imaging locations, or the central admitting desk at any of our main hospitals. Individuals between 12-18 years of age can also request their own MyHealth account with the support of a doctor or nurse practitioner. Enroll in MyHealth

Note: Self-enrollment for MyHealth will be unavailable for up to 4 hours starting at 8:00 p.m. on Sunday, March 14 until 4:00 a.m. on Monday, March 15 for scheduled maintenance. Thank you for your understanding while we make necessary improvements to the system. 

Request Access to Someone Else's MyHealth Account 

Need access to someone else's MyHealth account? Proxy access allows a third party to access someone else's MyHealth account when the individual has consented, or the person is authorized to act on their behalf. This includes access to health information for a child/minor, adolescent or adult. Request Access to Someone Else's MyHealth Account 

More Information

MyHealth Introduction (video

Navigating your MyHealth account (video)

Quick Reference Guides:

Privacy and Terms of Use:

MyHealth Support

For technical support, call the MyHealth Help Desk, toll-free at any time, at 1-800-249-1024

MyHealth Help Desk is located in Missouri, United States. Please be assured that your personal information is kept confidential within Vancouver Island Health Authority (Island Health), and the MyHealth Help Desk support staff does not have the capability to retrieve and review your data. 

If you have questions about your test results, contact your healthcare provider(s) or HealthLinkBC (Dial 811), which provides access to non-emergency health information and advice in British Columbia.

Getting support with your MyHealth account (video)

Cancelling your MyHealth account

To cancel your MyHealth account, call the MyHealth Help Desk, toll-free at any time, at 1-800-249-1024.

General Information on MyHealth

Referral Required?
Not required

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