MyHealth

man using a tablet

Access your results and clinical notes online

The MyHealth patient portal is a secure website that gives you convenient, 24/7 access to your Island Health personal health information from anywhere with an internet connection. It allows you to take ownership of your health and participate actively with your family doctor (primary care provider) or specialist. MyHealth is the “patient view” subset of your electronic health record, which your health care team uses to provide you with care. No referral is required to enroll in MyHealth.

Enroll in MyHealth

Sign into MyHealth

MyHealth Brochure for viewing and printing.

MyHealth User Experience Infographic

MyHealth Features

When you enroll in MyHealth, you will be able to:

  • Access and view Island Health lab results 
  • Access and view Island Health medical imaging reports
  • Access and view certain Island Health clinical documents from medical staff (physicians, nurse practitioners and midwives)
  • View certain appointment details and instructions 
  • Grant access to your account
  • Request proxy access to someone else’s MyHealth account

More Information

MyHealth Frequently Asked Questions 

Introducing MyHealth 

Navigating your MyHealth account 

Account Setup: How to create a MyHealth account 

Maintaining Security and Privacy with your MyHealth account 

Quick Reference Guides
Privacy and Terms of Use

Request Access to Someone Else's MyHealth Account 

Need access to someone else's MyHealth account? Proxy access allows a third party to access someone else's MyHealth account when the individual has consented, or the person is authorized to act on their behalf. This includes access to health information for a child/minor, adolescent or adult. Request Access to Someone Else's MyHealth Account 

MyHealth Support

Questions about your health care should be directed to your family doctor (primary care provider) or specialist. You can also contact HealthLinkBC (Dial 8-1-1), which provides access to non-emergency health information and advice in British Columbia. 

If you believe any of the information in your record is inaccurate: Contact Health Information Management at MyHealth@islandhealth.ca. (Monitored Monday to Friday, 8 a.m. to 4 p.m.)

For technical support, call the MyHealth Help Desk, toll-free at any time, at 1-800-249-1024

The MyHealth Help Desk is located in Missouri, United States. Please be assured that your personal health information is kept confidential at Island Health and only stored within Canada. While the MyHealth Help Desk support staff can assist you with you account access, they do not have access to any of your personal health information.

Cancelling your MyHealth account

To cancel your MyHealth account, call the MyHealth Help Desk, toll-free at any time, at 1-800-249-1024.

General Information on MyHealth

Referral Required?
Not required

News & Events

Living the simple life: virtual nursing while living off-grid

Living the simple life: virtual nursing while living off-grid

Through an innovative Island Health program called Community Virtual Care, Heather Jansen supports patients remotely from her home to wherever the patient resides.

Read more

Caregiver support program

If you can’t help yourself, you can’t help others: new Island Health program offers support to caregivers

Reaching out for help or support can be difficult, and it can be even more difficult for caregivers helping to support a friend or loved one.

Read more

Nanaimo & District Hospital Foundation Funds New Mobile Service for Youth Wellness

Nanaimo & District Hospital Foundation Funds New Mobile Service for Youth Wellness

Thanks to generous financial support from the Nanaimo & District Hospital Foundation, a mobile service for youth wellness will soon be hitting the road.

Read more