Quality Care

Island Health is dedicated to providing you with the highest standard of care and safety every day. This commitment to quality care is the cornerstone of all the work we do.

Quality care means continuously evaluating and improving our services and systems through self-assessment, open communication and community partnerships. Our goal is to deliver a standard of world-class quality, creating healthier, stronger communities and a better quality of life for those we touch.

Explore this site to find information on the ways we maintain our high standard of service, to provide excellent care to everyone, everywhere, every time.

Keeping You Safe

Get information on infection control, medication safety and how we learn from patient safety events. 

Listening to You 

Tell us what you thought of our care, learn how you can get involved in improving care, and find guidance in difficult care planning decisions. 

Passion for Quality

Find out more about the tools and systems we use to improve quality of care.