Island Health's Vision, Mission and Values guide our delivery of care and service. Included in these is Island Health’s commitment to integrity, accountability and ethics.
If you have a patient concern, please contact our Quality Care office.
The Code of Conduct is a set of guidelines intended to support ethical behaviour and decision making for all employees at Island Health. To ensure our values are maintained, we have developed policies and procedures that address specific circumstances. These include but are not limited to:
Fair Business Policies
Confidentiality and Privacy
Privacy Rights of Personal Information
Security of Electronic Information
Third Party, Island Health Business and Other Non-Personal Information
Release of Patient Information to Law Enforcement Personnel
Information and Data Governance
Data Classification Scheme
Maintaining Respect for Individuals During Recording Activities
Safe Reporting / Whistle Blowing
You can report a case of wrongdoing to Island Health any time by phone or by email. Your reporting will be received in good faith and treated confidentially.
Telephone (toll-free): 1.855.433.1526