Western Communities Mental Health & Substance Use

We provide a single access point for individuals seeking adult mental health and substance use services in the Western Communities (formerly Westshore), including View Royal, Colwood, Metchosin, Highlands, Sooke and Port Renfrew.

Services provided

  • Same day, single-session counselling appointment
  • Screening and assessment
  • Referrals to the most appropriate service, team or community resource
  • Connection to services such as counselling, case management, psychiatry, substance use supports and withdrawal management (detox)

How to access services

  • Drop-in appointments: 
    o    Monday to Friday, 9 a.m. – 11:15 a.m. and 1 p.m. – 2:15 p.m. 
    o    Wednesdays, 9 a.m. – 11:15 a.m. 
  • Phone-in appointments:
    o    Call us at 250-370-5799
  • Ask your primary care provider to fax a completed MHSU Referral Form to 
  • We accept referrals from individuals, clinicians, community agencies and health and social services professionals. 

Find additional information, resources and tools to support your well-being on our Mental Health and Substance Use Resources page.

Contact Us

582 Goldstream Ave, Suite #206 (new location coming Spring 2024)
Victoria, B.C. 
V9B 2W7


Fax: 250-370-5724

Hours of Operation

Monday to Friday
8:30 a.m. - 4:30 p.m.
Closed on statutory holidays

Services at Western Communities Mental Health & Substance Use


Sooke Region, West Shore & Urban Greater Victoria