Crisis & Emergency Services

Crisis & Emergency Services

Emergency Services

Psychiatric Emergency Services (PES), Crisis Response Teams and Community Response Teams provide specialized mental health and addiction services, including intensive assessment and crisis intervention for patients arriving with acute and critical psychiatric disorders. 

Available via these hospital emergency rooms
or by calling the 24-hour crisis line: 1-888-494-3888.


24-Hour Vancouver Island Crisis Line

1-888-494-3888

The Vancouver Island Crisis Line provides a supportive listening ear for people in emotional distress and connection to emergency mental health services when needed.

Crisis Chat - 6 - 10 p.m. Seven days a week

Visit the Crisis Line website at www.vicrisis.ca

Crisis Text - 6 - 10 p.m. Seven days a week

1-250-800-3806 from your cell phone.

KUU-US Crisis Line

This is a resource for suicide prevention for Indigenous people on Vancouver Island and in the province of British Columbia. Help is available 24 hours a day. If you are facing a crisis, call any time.

Adult Crisis Line:   250-723-4050     
Youth Crisis Line:  250-723-2040
Vancouver Island and through the Province of BC:  1-800-588-8717

If you are in a situation that involves immediate risk of harm to self or others, please call 911.

General Information on Crisis & Emergency Services

Referral Required?
Not required

Learn About

News & Events

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PES Acute Psychiatry Revitalization Action Update

Island Health has launched a Psychiatric Emergency Services/Acute Care Improvement Project. This project involves dedicated personnel looking at many aspects of care.

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Large red letters that spell "Emergency" in front of an emergency department

Island Health asks for public’s assistance in appropriate emergency department use

Island Health is asking people to do their part to ensure our hospital emergency departments can continue to meet the care needs of patients experiencing medical emergencies.

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Island Health rebooking all June 29 COVID-19 immunization appointments at Glacier Gardens in Comox

Due to the extreme heat wave that is currently affecting British Columbia, Island Health is rebooking all COVID-19 immunization appointments that were scheduled on Tuesday, June 29 at Glacier Gardens in Comox. 

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