Crisis & Emergency Services

Crisis & Emergency Services

Emergency Services

Psychiatric Emergency Services (PES), Crisis Response Teams and Community Response Teams provide specialized mental health and addiction services, including intensive assessment and crisis intervention for patients arriving with acute and critical psychiatric disorders. 

Available via these hospital emergency rooms
or by calling the 24-hour crisis line: 1-888-494-3888.


24-Hour Vancouver Island Crisis Line

1-888-494-3888

The Vancouver Island Crisis Line provides a supportive listening ear for people in emotional distress and connection to emergency mental health services when needed.

Crisis Chat - 6 - 10 p.m. Seven days a week

Visit the Crisis Line website at www.vicrisis.ca

Crisis Text - 6 - 10 p.m. Seven days a week

1-250-800-3806 from your cell phone.

KUU-US Crisis Line

This is a resource for suicide prevention for Indigenous people on Vancouver Island and in the province of British Columbia. Help is available 24 hours a day. If you are facing a crisis, call any time.

Adult Crisis Line:   250-723-4050     
Youth Crisis Line:  250-723-2040
Vancouver Island and through the Province of BC:  1-800-588-8717

If you are in a situation that involves immediate risk of harm to self or others, please call 911.

General Information on Crisis & Emergency Services

Referral Required?
Not required

Learn About

News & Events

Holding hands

PES Acute Psychiatry Revitalization Action Update

Island Health has launched a Psychiatric Emergency Services/Acute Care Improvement Project. This project involves dedicated personnel looking at many aspects of care.

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Temporary service reduction at Port McNeill Hospital Emergency Department

Temporary service reduction at Port McNeill Hospital Emergency Department

Due to limited staffing availability, Island Health is advising community residents and visitors to the area that the Port McNeill Hospital (PMH) emergency department will be temporarily closed from 9 a.m. to 7 p.m. on July 31, 2022.

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Temporary changes to urgent care hours at Chemainus Health Care Centre in August

Temporary changes to urgent care hours at Chemainus Health Care Centre in August

Due to limited physician availability, Island Health is advising community residents and visitors to the area of changes to the operating hours for urgent care services at the Chemainus Health Care Centre (CHCC) during the month of August.

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