Crisis & Emergency Services

Crisis & Emergency Services

Emergency Services

Psychiatric Emergency Services (PES), Crisis Response Teams and Community Response Teams provide specialized mental health and addiction services, including intensive assessment and crisis intervention for patients arriving with acute and critical psychiatric disorders. 

Available via these hospital emergency rooms
or by calling the 24-hour crisis line: 1-888-494-3888.


24-Hour Vancouver Island Crisis Line

1-888-494-3888

The Vancouver Island Crisis Line provides a supportive listening ear for people in emotional distress and connection to emergency mental health services when needed.

Crisis Chat - 6 - 10 p.m. Seven days a week

Visit the Crisis Line website at www.vicrisis.ca

Crisis Text - 6 - 10 p.m. Seven days a week

1-250-800-3806 from your cell phone.

KUU-US Crisis Line

This is a resource for suicide prevention for Indigenous people on Vancouver Island and in the province of British Columbia. Help is available 24 hours a day. If you are facing a crisis, call any time.

Adult Crisis Line:   250-723-4050     
Youth Crisis Line:  250-723-2040
Vancouver Island and through the Province of BC:  1-800-588-8717

If you are in a situation that involves immediate risk of harm to self or others, please call 911.

General Information on Crisis & Emergency Services

Referral Required?
Not required

Learn About

News & Events

Potential adjustments to overnight staffing at Saanich Peninsula Hospital Emergency Department

Potential adjustments to overnight staffing at Saanich Peninsula Hospital Emergency Department

Saanich Peninsula Hospital is currently experiencing overnight staffing challenges and as we enter the summer months, patients may experience an alternative model of care in the emergency department.

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temporary service interruption

Temporary service interruption at Cormorant Island Community Health Centre Emergency Department

Due to limited care provider availability, the Cormorant Island Community Health Centre (CICHC) emergency department (ED) will be closed from 8 a.m. to 7 p.m. from April 7 to April 10, inclusive.
The CICHC ED will re-open as normally scheduled at 8 a.m. on April 11.

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Temporary service interruption extended

Extension of temporary overnight service interruption at Port Hardy Hospital emergency department

Port Hardy Hospital emergency department will continue to be closed overnights from 5 p.m. to 7 a.m. through to the morning of February 6, 2023. It will remain open from 7 a.m. to 5 p.m. each day during the overnight closure.

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