Outpatient Treatment for Mental Health

Urgent and Adult Short Term Assessment and Treatment

Short Term Assessment and Treatment programs provide specific therapy to deal with acute mental health issues. Clients are assessed by a clinician and may receive brief problem focused one-to-one or group therapy and/or psychiatric consultation. If appropriate, individuals may be referred on to other services.

Urgent Short Term Assessment and Treatment (USTAT) Victoria

Urgent Short Term Assessment and Treatment (USTAT) provides short-term individual psychotherapy for patients in crisis, at risk, or in severe distress.  With this service, clients are assigned to a primary therapist who does an initial assessment and establishes treatment goals.  A team of psychiatrists is available as needed for consultation and follow up.   

1250 Quadra St.
Victoria, BC  V8W 2K7
Phone:  250.519-3544
Fax:  250.519.3545

Access to USTAT Victoria is via a primary care provider referral faxed to Intake.

Adult Short Term Assessment and Treatment (ASTAT)

The Adult Short Term Assessment and Treatment (ASTAT) team provides short term services to adults with serious mental health conditions. Staff members are educated in both mental health and substance use issues.  Attendance is voluntary. A clinician works with individuals to help them achieve their mental health goals.

Services Provided:

  • Individual therapy
  • Group psycho-education
  • Community resource information
  • Connecting individuals to other appropriate services

Counselling Services – Community Based 

In partnership with community-based service providers, Island Health is expanding access to counselling services for people experiencing moderate severity mental health and/or substance use concerns. A range of counselling services are available depending on the contracted service provider. Services include in-person and/or virtual counselling. Counselling sessions are time limited: Up to 12 sessions are available. These services are in addition to counseling services provided through MHSU programs.

Referrals to these counselling services is required. This occurs through the local Island Health intake office. 

Mental Health Counselling Services:  

  • For youth and adults aged nineteen (19) and older who require mental health counselling and support services to manage issues of moderate severe mental health concerns such as depression, anxiety and situational crisis.
  • Clients with mild mental health concern may be referred for services in order to address the concern before it escalates in severity; these are assessed on a case-by-case basis as capacity for services permits. 

Substance Use Counselling Services:  

  • Services to youth and adults aged nineteen (19) and older who require substance use counselling and support services to treat or manage substance use issues of moderate severity. This is defined based on the DSM 5 as individuals with three to five (3-5) symptoms, indicating moderate substance use disorder. 
  • Clients must be interested and able to engage in addictions counselling in regards to their substance (ie able to attend sessions not in withdrawal or intoxicated). 

Campbell River
207-1040 Shoppers Row
Campbell River, BC V9W 2C6
Phone: 250-850-2620
Fax: 250-850-2464 

941C England Avenue
Courtenay, BC V9N 2N7
Phone: 250-331-8524
Fax: 250-331-8525 

3088 Gibbins Road
Duncan, BC V9L 1E8
Phone: 250-709-3040
Fax: 250-709-3045

3151 Barons Road
Nanaimo, BC
Phone: 250-739-5880
Fax: 250-739-5879

Port Alberni
4780 Roger Street
Port Alberni, BC V9Y 3Z2
Phone: 250-731-1311
Fax: 250-731-1312

Port Hardy
Port Hardy Mental Health and Substance Use Services
7070 Shorncliffe Avenue
Box 1290
Port Hardy, BC   
V0N 2P0
Phone: 250-902-6051
Fax: 250-902-6052

Port McNeill
Port McNeill Mental Health and Substance Use Services
2750 Kingcome Place
Box 548
Port McNeill, BC   
V0N 2R0
Phone: 250-956-4461
Fax:  250-956-6813

Salt Spring Island
102 – 321 Lower Ganges Road (Also the 3rd floor)
Ganges BC  V8K 2V4
Phone: 250-538-4849
Fax: 250-538-4816

272 Main Street, PO Box 277
Ucluelet, BC V0R 3A0
Phone: 250-726-1282
Fax: 250-726-2681

General Information on Outpatient Treatment for Mental Health

Referral Required?
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Please see above for location details.

News & Events

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Digital memory wall honours those lost due to toxic drug poisoning this International Overdose Awareness Day

This International Overdose Awareness Day (IOAD) August 31, Island Health is hosting a digital memory wall to honour those lost to a toxic drug poisoning. IOAD is the world's largest annual campaign to end overdose, and this online memorial encourages everyone to remember, without stigma, those who have died, and acknowledge the grief of family, friends and caregivers left behind. 

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Drug and health alert text system expands

Anyone in the Island Health region can now contribute data to help inform potential drug poisoning overdose advisories. 

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Island Health bolsters youth outreach and support across Vancouver Island

Youth experiencing serious substance use challenges have benefited from enhanced outreach and support services in communities across Vancouver Island, thanks to Y-STAR teams established throughout 2022.

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