Community Care Facilities Licensing

We are experiencing technical difficulties

Updates

The Community Care Facilities Licensing Program is transitioning to a new database system and some of our information has not been updated.

The following information is now available to view online:

  • Community Care Facilities Routine Inspection Reports
  • Community Care Facilities Complaint Investigations
  • Operations in Contravention of the Community Care and Assisted Living Act
  • Public List of Licensed Child Care Facilities 

Coming Soon:

  • The Electronic Incident Reporting Portal

Publicly posted details such as Routine Inspection and Complaint Information are only current to November 4, 2021. Please contact the Community Care Facilities Licensing Program directly for any public details dated after November 4, 2021.

Publicly posted details related to Operations in Contravention of the Community Care and Assisted Living Act are current and available.

Completing the transition to our new database is a priority. We appreciate your patience.


In the province of British Columbia there is legislation to protect and promote the health, safety, and well-being of vulnerable children, youth, adults and seniors in licensed community care facilities.  

The rules and guidelines for licensed community care facilities are found in the Community Care and Assisted Living ActChild Care Licensing Regulation and Residential Care Regulation and in the Director of Licensing Standards of Practice. 

Island Health's Community Care Facilities Licensing Program investigates all allegations of Operations in Contravention of the Community Care and Assisted Living Act

A child care map in British Columbia is available to look up information about programs and services offered in licensed child care facilities.

A community care facilities licence is required for all programs and facilities providing care to three or more persons not related to the operator by blood or marriage.
Licensing Officers inspect, license and monitor over 1,000 licensed child care facilities at Island Health.
Choosing a licensed care facility for your loved one is an important responsibility. It takes time, planning and patience to find the right licensed Community Care facility.
Information about community care inspections including what to expect from an inspection.
Licensed Community Care facilities are inspected to protect the health, safety and well-being of residents, and to ensure minimum health and safety requirements are being followed.
Use this page to contact a Licensing Officer for your area.
A reportable incident is an event where a person in care has been injured or has been seriously or adversely affected, or has gone missing while under the care or supervision of the licensee.
Information about routine inspections carried out by Island Health.
Community Care Facilities Licensing Program investigates all allegations of Operations in Contravention of the Community Care and Assisted Living Act.
Individuals providing care to more than two individuals, not related to them, are required to be licensed and to provide care in a licensed setting.
Find information sheets relating to care licensing.
The Risk Assessment Tool will promote consistency of practice, and provide additional depth to routine compliance inspection information.