Mental Health & Substance Use Teams in Your Community

Mental health and Substance Use teams in your community

The mental health and substance use teams in your community are here to support you, your friend or family member at whatever stage of the journey.

To access services in your community, please refer to our Intake Information which will help you through the referral process.

Some of the teams listed below you will access through Intake, others you can contact directly. Many of our teams are inter-disciplinary and work together to focus on the individual needs of each client.

Intensive Case Management Teams

The intensive case management team is an inter-disciplinary, outreach team that practices from a harm reduction, strengths based philosophy and partners with individuals who are actively using substances.  ICMT respects and acknowledges personal differences and promotes a focus on the assets and abilities of the person and their environment.

Some services and eligibility criteria may vary dependent on community.

They provide support for people

  • 19 years of age or older
  • Experiencing moderate to severe impacts in their daily functioning due to a high level of substance use
  • Have mental health concerns
  • May have regular involvement with emergency services including the legal system

People partnering with ICMT require more intensive services than are available in the traditional mental health and substance use system of care.

Services Provided:

ICMT services will include street outreach and providing services in the community, meeting people where they are to be found.  Individuals will be engaged by the multi-disciplinary team, integrating with other direct community and health care services to support people and families.

Location Contact & Referral

Intensive Case Management Team - 713
Information Line: 250-882-0816
Fax: 250-519-3672
Information Line hours: 9 AM – 8 PM Monday - Friday, 2 PM – 8 PM Saturday, Sunday and stat holidays.

A referral can be made through Pathways or through individuals in the community. To make a community referral, please contact our info line for specific information and a referral form. 

Comox Valley

101-1742 Cliffe Ave
Courtenay, BC V9N 2K8
Phone: 250-331-8548
Fax: 250-331-8549

Referrals to ICMT are made via the CV ICM referral form which can be faxed to 250-331-8549

For more information and to reach our office directly, please call 250-331-8548

Case Management Teams

A client-centered service providing specialized psychiatric treatment and recovery oriented skills training to increase independence and quality of life.

Referral to case management is via Intake.

Support for Addictions through Management of Independence (SAMI) - Victoria

The Support for Addictions through Management of Independence (SAMI) team supports clients who have severe and problematic substance use. We create connections to psychosocial, shelter and medical supports.

Our goal is to help our clients develop self-management strategies and independent living skills related to their substance use.

This is a transitional service, and plans for discharge and transition are identified early, not exceeding 90 days in most cases.  

In addition to Island Health clinicians and administrative staff, the SAMI team has two peer support workers provided by Umbrella Society for Additions and Mental Health.  

Eligibility Criteria

  • have multiple recent Emergency department and/or Psychiatric Emergency Service (PES) visits for substance use-related concerns  
  • have high use of acute care services
  • have  severe and persistent problematic substance use which may include mental health issues 
  • have limited or no professional supports 
  • have frequent police involvement due to their substance use 
  • are living at-risk in the community due to their substance use (may be housed or homeless) 
  • have complex and often untreated physical and mental health issues due to their substance use 
  • require intensive outreach case management in the community (visits several times per day or week) to help improve their health outcomes 

Access Services

We accept referrals from clinicians at Emergency Rooms and other inpatient areas in the Greater Victoria area. For referrals from other areas please call the number below.

Royal Jubilee Hospital  

Adult Substance Use Services Team Nanaimo

Provides information, education, support and treatment for people affected by or at risk of developing alcohol and other drug-related difficulties.

3151 Barons Road
Nanaimo, BC
Phone:  250-739-5880
Fax:  250-739-5879

Access Services

Call the team directly at 250-739-5880 for intake and service inquiries

Or walk in to 3151 Barons Road

Walk in hours are:

Monday 8:30 - 11:00 a.m. 

Wednesday 1:00 - 3:30 p.m.

Services Provided

General Information on Mental Health & Substance Use Teams in Your Community

Referral Required?
How to Get Referral

Refer to each team.

Contact Us

Refer to each team.


Bamfield Health Centre

Bamfield Health Centre

353 Bamfield Rd
P.O. Box 40
Bamfield, B.C. 
V0R 1B0


Chemainus Health Care Centre

Chemainus Health Care Centre

9909 Esplanade St
Chemainus, B.C.
V0R 1K1


Cormorant Health Centre

Cormorant Island Health Centre

49 School Rd
Alert Bay, B.C.
V0N 1A0


Learn About

News & Events

Code Hack 2020

Code Hack is back!

Are you ready for an exciting challenge that could help shape the future of health care? Island Health is looking for 100 people to participate in a 24-hour design sprint that aims to generate fresh ideas to improve health care.

Read more

Women hugging holding yoga mats

Island Health Magazine Winter 2020

The Winter 2020 issue of Island Health magazine encourages readers to live their healthiest life. Read features on how to keep your resolutions; re-thinking “diets” and some delicious soup recipes. Also included in this issue are articles about the stigma of mental illness and an Island Health Research project on dementia.

Read more

port alice

Temporary service reduction at Port Alice Health Centre

Island Health is advising that, despite significant effort to fill shifts, there is a temporary shortage of registered nurses and physicians over the holiday season resulting in a temporary service reduction at the Port Alice Health Centre.

Read more