Team-Based Care & Recovery Services

The mental health and substance use teams in your community are here to support you, your friend or family member at whatever stage of the journey.

To access services in your community, please refer to our Intake Information which will help you through the referral process.

Some of the teams listed below you will access through Intake, others you can contact directly. Many of our teams are inter-disciplinary and work together to focus on the individual needs of each client.

Intensive Case Management Teams

The intensive case management team is an inter-disciplinary, outreach team that practices from a harm reduction, strengths based philosophy and partners with individuals who are actively using substances.  ICMT respects and acknowledges personal differences and promotes a focus on the assets and abilities of the person and their environment.

Some services and eligibility criteria may vary dependent on community.

They provide support for people

  • 19 years of age or older
  • Have persistent and severe substance use disorder with our without mental health concerns
  • Experiencing moderate to severe impacts in their daily functioning due to a high level of substance use
  • May have regular involvement with emergency services including the legal system
  • Are open to working on an action based health care plan which may include harm reduction, recovery orientated health services and psychosocial rehabilitation supports 

People partnering with ICMT require more intensive services than are available in the traditional mental health and substance use system of care.

See our webpage about the Youth Intensive Case Management Team for supports for those under 19 years of age.

Services Provided:

ICMT services will include street outreach and providing services in the community, meeting people where they are to be found.  Individuals will be engaged by the multi-disciplinary team, integrating with other direct community and health care services to support people and families.

Location Contact & Referral

Intensive Case Management Team 
Information Line: 250-882-0816
Fax: 250-519-3672
Information Line hours: Monday - Friday 10 a.m. - 4 p.m.

A referral can be made through Pathways or through individuals in the community. To make a community referral, please contact our info line for specific information and a referral form. 

Comox Valley

101-1742 Cliffe Ave
Courtenay, BC V9N 2K8
Phone: 250-331-8548
Fax: 250-331-8549

Referrals to ICMT are made via the CV ICM referral form which can be faxed to 250-331-8549

For more information and to reach our office directly, please call 250-331-8548

Case Management Teams

A client-centered service providing specialized psychiatric treatment and recovery oriented skills training to increase independence and quality of life.

Referral to case management is via Intake.

Adult Substance Use Services Team Nanaimo

Provides information, education, support and treatment for people affected by or at risk of developing alcohol and other drug-related difficulties.

3151 Barons Road
Nanaimo, B.C.
Phone: 250-739-5880
Fax: 250-739-5879

Access Services

Access to service is through Intake at Brooks Landing 250-739-5710.
203-2000 Island Highway North
Nanaimo, B.C.
V9S 5W5

Services Provided

  • Short-term individual counselling
  • Psychoeducational groups
  • Education

General Information on Team-Based Care & Recovery Services

Referral Required?
How to get a Referral

Refer to each team.

Internal Island Health referrals can be made through pathways. Community referrals are accepted from various community partners – please call the service in your community for referral information. 

Contact Us

Refer to each team.


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