Outreach Services

Outreach teams work in communities and offer accessible services to people who are facing significant challenges related to mental health and substance use. Outreach teams provide support in a variety of settings, such as in encampments, supportive housing and other community settings. These teams meet their clients where they are without requiring a visit to a healthcare facility. 
 
Services provided by outreach teams vary and may include:

  • Mental health and substance use assessment and services, including medication administration.
  • Connection and referral to community services.
  • Access to cultural and traditional healing practices.
  • Harm reduction supplies.

No referral is required to access outreach services. Please contact your local Mental Health and Substance Use team for more information.  

For access to crisis services, call the Vancouver Island Crisis Line at 1-888-494-3888.

Additional Team-Based Care and Recovery Services and Counselling, Treatment and Recovery services are also available. 

General Information on Outreach Services

Referral Required?
Not required

News & Events

royal jubilee

Young Adult Mental Health Unit established at Royal Jubilee Hospital

A new Young Adult Mental Health Unit at Royal Jubilee Hospital is providing specialized and age-appropriate care for young adults experiencing acute mental health challenges.

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Campbell River

Medical detox services coming to Campbell River

Detox offers medical care and oversight in a secure environment.

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“The most important call I’ve made in my life”: Service Link phone line makes an impact in first year

“The most important call I’ve made in my life”: Service Link phone line makes an impact in first year

“The most important call I’ve made in my life,” is exactly the feedback Island Health’s Mental Health and Substance Use program was hoping to hear following the launch of the Service Link phone line one year ago. 

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