Northern Vancouver Island Mental Health & Substance Use

We provide a single access point for individuals seeking adult mental health and substance use services in the communities of Port Hardy, Port McNeill, Port Alice, Alert Bay and Sointula.

Services provided

  • Screening and assessment.
  • Referrals to the most appropriate service, team or community resource.
  • Connection to mental health and substance use services such as counselling, opioid agonist treatment (OAT) and withdrawal management.

How to access services

  • Appointments available by walk-in or over the phone:
    • Port Hardy: 250-902-6051. Monday to Friday, 1 p.m. - 2:30 p.m.
    • Port McNeill: 250-956-4461. Monday to Friday, 1 p.m. - 2 p.m. 
  • We accept referrals from individuals, clinicians, community agencies, and health and social services professionals.
  • Early Recovery Program drop-in group (Port Hardy):
    • Wednesday and Friday
    • 10 a.m. to 11:40 a.m.

Find additional information, resources and tools to support your well-being on our Mental Health and Substance Use Resources page.

Port Hardy

7070 Shorncliffe Avenue, Box 1290
Port Hardy, B.C. 
V0N 2P0
Fax:  250-902-6052

Port McNeill

2750 Kingcome Place, Box 548
Port McNeill, B.C. 
V0N 2R0
Fax: 250-956-6813

Hours of Operation
Port Hardy and Port McNeill

Monday – Friday
8:30 a.m. – 4:30 p.m.
Closed on statutory holidays