This hospital Emergency Department is open 24/7 for life-threatening or serious health concerns. Patients are seen based on the urgency of their condition, not the order they arrive.
How to Get Care at This Hospital
If you or someone else is in danger or needs urgent medical help, call 9-1-1 right away.
You can also come directly to the Emergency Department. When you arrive, a nurse will check how urgent your condition is. The most serious cases are treated first.
Wait times can vary. If your condition is not an emergency, you may be directed to a same-day or urgent care clinic.
When to Come to This Hospital
Call 911 or go to the Emergency Department for:
Emergency Care
- Signs of a stroke (numbness, confusion, trouble speaking)
- Chest pain or signs of a heart attack
- Major injury or trauma
- Mental health crisis
- Head injury with loss of consciousness
- Pregnancy complications
- Feeling unwell and on dialysis
- Overdose or poisoning
- Sexual assault or rape
Medical Imaging at VGH
Medical Laboratory at VGH
Sign Up for a Doctor or Nurse Practitioner
If you don’t have a family doctor or nurse practitioner, you can register to be matched when one becomes available.
1 Hospital Way
Victoria, B.C.
V8Z 6R5
Monday to Sunday: Open 24 hours
Rates
All users parked at Victoria General Hospital must pay or have a valid parking permit, seven (7) days a week, 24 hours a day. Parking can be purchased at pay stations or through the mobile app providers listed below. License plates are required to purchase parking (except for street meters).
Street Meters:
$0.25 for 10 minutes
Short Term Lot:
$1.50 for hour maximum
Surface Lots Parking Pay Stations:
$1.50 for each hour
$12.00 for 24 hours
$26.75 for a weekly permit
Pay stations accepts coins or credit card.
No debit or Visa branded debit cards are accepted.
No change is provided from pay stations.
Mobile Apps:
HONK
The app is available for iPhones via the Apple App Store and for Android phones via the Google Play Store.
Pay by Phone
The app is available for iPhones via the Apple App Store and for Android phones via the Google Play Store.
Special Permits and Parking Exemptions
For more parking information visit the Island Health Parking Services webpage.
Night access: The main hospital entrance is locked from 9:00 p.m. to 5:30 am. Press the intercom button to the right of the doors. For emergencies, go to the Emergency Department.
Public WiFi Access
Free WiFi is available for patients and visitors at the Victoria General Hospital. Select the wireless network “IslandHealthGuestWiFi” from your wireless device and follow the instructions to connect.
