(Temporary) Esquimalt Urgent & Primary Care Centre

COVID-19 PRECAUTIONS

All visits will be conducted by telephone first. If an in-person visit is necessary, prior to entering the clinic, patients will be screened for COVID-19 symptoms, and asked to follow Public Health guidelines (non-surgical masks and hand hygiene).

Services for Patients

The temporary Esquimalt UPCC offers access to a set of limited services that focus on individual primary care needs that can be provided by a Registered Nurse (RN), a Certified Practice Nurse (CPRN) or a Mental Health and Substance Use Consultant (MHSU Consultant.)

There are no primary care providers (family physicians or nurse practitioner) currently on site at the temporary Esquimalt UPCC. 

Services available at the temporary Esquimalt UPCC are appointment based, with same day or next day appointments as available.   

Services offered include:

Our health care team
  • Certified Practice Nurse (RN)
  • Community Health Nurse (RN)
  • Mental Health and Substance Use Consultants 
  • Medical Office Assistant 
Nursing Services
  • Diagnosis and treatment for minor acute illness related to: 
    • Ear, nose and throat (i.e. suspected infection)
    • Genitourinary (i.e. urinary tract infection)
    • Respiratory (i.e. suspected infection)
    • Skin (i.e. skin rash, wound care) 

Mild pain management interventions Chronic disease management, ongoing wound care Reproductive health 

  • Contraceptive management
  • Sexually transmitted infection screening & treatment 
  • Pap smear screening
MHSU Clinician Services
  • Patients with mild to moderate mental health and substance use needs. No age constraints.  
    • Single session therapy
    • Brief solution-focused therapy 
    • Screening, assessment, brief intervention 

AREA RESIDENTS LOOKING FOR A FAMILY DOCTOR OR NURSE PRACTITIONER

At this time, the temporary Esquimalt UPCC will not be offering attachment to a primary care provider (Physician or Nurse Practitioner). Once the permanent Esquimalt Urgent and Primary Care Centre opens, planned for December 2021, a full complement of primary care services will be available including access to an expanded health care team. 

Right Care, Right Place

To help you choose the right care for yourself or a loved one, here’s a quick guide to help you know where to go based on the nature and urgency of your ailment. 

Doctors' or Nurse Practitioners' Office

Your primary care provider should be your first call in non-emergency situations. Your provider knows you and your health history, including what medications you are taking and what chronic conditions might need to be considered in your treatment.  Same day appointments may be available - ask your provider. 

If your provider is unavailable, try a walk-in clinic or Urgent Primary Care Centre (UPCC). Call 8-1-1 for trusted health advice at HealthLink BC.

Walk-in Clinic

If you have an illness that is not an emergency – like a sinus infection or skin rash, minor sprain or strain – and you cannot get in to see your primary care doctor, local walk-in clinics are available for same-day care. 

For wait times at this location, visit medimap.ca.

Emergency Department

Emergency departments are designed to treat urgent, acute and life-threatening conditions and aren’t the place for routine care or minor ailments.

If you feel you are dealing with a health emergency, call 9-1-1 or go to your hospital emergency department right away.

If you are concerned about a possible poisoning or exposure to a toxic substance, call Poison Control now at 1-800-567-8911.

Urgent Medication Refill

Speak with your pharmacist.

Trusted health advice

Call 8-1-1. HealthLink BC is available 24/7.

By calling 8-1-1, you can speak to a health service navigator, who can help you find health information and services; or connect you directly with a registered nurse, a registered dietitian, a qualified exercise professional, or a pharmacist.

Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.

Mental health or substance use concern

Call a crisis line:

Vancouver Island Crisis Line available 24/7 at 1-888-494-3888.

KUU-US Crisis Line for Indigenous People available 24/7 at 1-800-588-8717

Other health centres and primary care clinics in the Greater Victoria Area:

Urgent and Primary Care Centres
Community Health Centres

530 Fraser St
Victoria, BC 
V9A 6H7 

250-519-3880

Fax: 250 519 3881

Hours of Operation

Monday – Friday: 8:30 a.m. – 3:30 p.m.

Community

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Sooke Region, West Shore & Urban Greater Victoria