Campbell River Primary Care Access Clinic

You can visit this clinic for same-day care if you have a health concern that should be seen within 12 to 24 hours. For life-threatening emergencies, call 9-1-1 or go to the nearest emergency department. 

Your family doctor or nurse practitioner knows your health-care needs best and may be able to offer you an appointment. If you can’t see them, we’re here to help. 

The Primary Care Access Clinic is open 8 a.m. – 8 p.m. Monday to Friday (closed weekends and statutory holidays) offering same day in-person appointments. Please call to book an appointment.

HOW TO GET CARE AT THIS CLINIC 

You must call 1-833-688-8722 to book an appointment – phone lines are open at 8 a.m. Monday to Friday. The clinic is closed weekends and statutory holidays. A nurse or team member may ask you a few questions to match you with the right care.

The clinic is located at the North Island Hospital, Campbell River and District Administration Building at 381 2nd Avenue, adjacent to the hospital. Limited parking is available near the Administration Building for this service.

Walk-in appointments are not available.

We’re here for health concerns that need attention soon, but aren’t emergencies. These are conditions that should be seen within 12 to 24 hours. The clinic is for people who need access to same day primary care for non- emergency medical concerns. Care includes:

Common Illnesses

• Coughs, colds, sore throat  
• Ear infections  
• Urinary tract infections (also available through pharmacy)   
• Allergic reactions or asthma (if you have trouble breathing, call 911)  
• Skin conditions (rashes, skin irritation, minor wounds or itchy spots)  
• Stomach pain, nausea, vomiting, diarrhea and constipation  
• Minor illnesses, fevers or infections in children  
• Infections or abscesses  
• Mental health concerns such as low mood, anxiety and depression

Minor Injuries

• Sprains and strains  
• Stitches for cuts  
• Suture removal  
• Stabilizing you for hospital transport if needed

Reproductive and Sexual Health

• Pregnancy testing and options  
• STI testing and treatment  
• Support and care after sexual assault  

WHEN TO USE THE EMERGENCY DEPARTMENT

If you or someone in your care is experiencing a health crisis or has an urgent medical condition do not hesitate to go to the nearest emergency department or call 9-1-1.

To find examples of urgent medical conditions that require immediate care, please visit the Visiting the Emergency Department (ER) webpage.

UNSURE?

Call 8-1-1 and speak with a nurse anytime day or night. HealthLink BC pharmacists are also on call at 8-1-1 when your community pharmacist may be unavailable - every night from 5 p.m. to 9 a.m. 

SIGN UP FOR A DOCTOR OR NURSE PRACTITIONER

If you don’t have a family doctor or nurse practitioner, you can register to be matched when one becomes available.

The Health Connect Registry can help connect you with a primary care provider in your community. Register yourself, your family, or a person in your care. Visit the Health Connect Registry, Campbell River and District webpage to learn more about finding a primary care provider in your community.