Westshore Urgent Primary Care Centre

westshore banner

Located on the Langford / Colwood border, the Westshore Urgent Primary Care Centre gives patients access to a range of services in one central location.

The goal of the centre is to provide same-day access to team-based primary care delivered by physicians, nurse practitioners and registered nurses, with access to mental health and substance use clinicians.

Please check www.Medimap.ca for wait and closing times. 

COVID-19 precautions

Patients will be greeted by a patient ambassador (nurse) at the entrance of the UPCC. They will determine the best way to support the visitor through a virtual or in-person visit.

BC Virtual Visit 

BC Virtual Visit is a secure platform offered by Island Health that allows patients to connect with their healthcare provider from the comfort of their own home.  Depending on your needs, you may be offered a virtual appointment with your care team. See https://www.islandhealth.ca/bc-virtual-visit for more information.

The care team includes:

  • Family physicians
  • Registered Nurses
  • Medical Office Assistants
  • Mental Health and Substance Use Clinicians (by referral from a family physician at the Westshore Urgent Primary Care Centre)

We can also connect you with:

  • Specialized clinicians who can support you with a variety of health conditions
  • More specialized mental health and substance use services if you need these.

Is this the right care location for you?

When it's not an emergency, but just can't wait. No referral or appointment is needed. 

We've all been there. It's not an emergency, but just can't wait. The Westshore Urgent Primary Care Centre provides care for non-emergency injuries and illnesses that need medical attention within 24 hours. 

We offer same-day care for conditions such as:

  • Fever or flu-like symptoms
  • Infections
  • Minor cuts
  • Minor burns
  • Headaches and earaches
  • Nosebleeds
  • Fractures
  • Sprains and strains
  • Nausea 
  • Vomiting
  • Urinary problems
  • Women's health  

To help you choose the right care for yourself or a loved one, here’s a quick guide to help you know where to go based on the nature and urgency of your ailment. (Click diagram to enlarge)

choose right care right place

Doctors' or Nurse Practitioners' Office: Your primary care provider should be your first call in non-emergency situations. Your provider knows you and your health history, including what medications you are taking and what chronic conditions might need to be considered in your treatment.  Same day appointments may be available - ask your provider. 

  • If your provider is unavailable, try a walk-in clinic or Urgent Primary Care Centre (UPCC).
  • Call 8-1-1 for trusted health advice at HealthLink BC.

Walk-in Clinic: If you have an illness that is not an emergency – like a sinus infection or skin rash, minor sprain or strain – and you cannot get in to see your primary care doctor, local walk-in clinics are available for same-day care. 

For locations and wait times, visit www.medimap.ca

Emergency Department: Emergency departments are designed to treat urgent, acute and life-threatening conditions and aren’t the place for routine care or minor ailments. If you feel you are dealing with a health emergency, call 9-1-1 or go to your hospital emergency department right away. Otherwise, one of the above options will save you time and clear the way for patients in need of emergency treatment.

Still unsure of where to go?

HealthLink BC offers 8-1-1, a free provincial health information and advice phone line available for residents of British Columbia. By calling 8-1-1, you can speak to a health service navigator, who can help you find health information and services; or connect you directly with a registered nurse, a registered dietitian, a qualified exercise professional, or a pharmacist. Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.

582 Goldstream Avenue 
Victoria, B.C.
V9B 2W7


Fax: 250-519-6913

Hours of Operation

8:00 a.m. to 8:00 p.m. Monday to Sunday

Last person seen at 8:00 p.m. each day. Based on first-come, first-served, our ability to see you may end sooner than 8:00 p.m.



Free parking for three hours available on site.


Sooke Region, West Shore & Urban Greater Victoria