Need care now? Explore your options.

Emergency care

For life-threatening or emergencies such as chest pain, stroke, overdose, or severe injury, call 9-1-1 or go directly to the nearest emergency department.

See wait times

Care options

If you have a family doctor or nurse practitioner, contact them first. Ask if you can be seen today or tomorrow. They may offer a same-day or next-day appointment. If you do not have a primary care provider, explore the options below.

Medical advice now

Call 8-1-1 for medical advice at any time of day.  A nurse or doctor can help you decide if you need emergency care.

Pharmacist care

Pharmacists can treat many common conditions and provide quick help with prescriptions and vaccines.

Emergency Departments and Urgent Care Centres 

What to expect when you arrive
  • A nurse will assess you when you arrive. This is called triage. Triage helps us understand how urgent your condition is.
  • Patients are seen based on urgency—not arrival time.
  • Life-threatening conditions are treated first.
     

Wait times:

  • Show how long it may take to see a doctor or nurse practitioner after triage
  • Are based on how many people are being cared for and waiting
  • Are updated every 5 minutes
  • Change depending on how urgent each person’s needs are

North Island

Cormorant Island Emergency Department

Alert Bay, BC
Open today from 8:00 a.m. to 7:00 p.m.
OPEN

Port Hardy Hospital Emergency Department

Port Hardy, BC
Open today from 8:00 a.m. to 5:00 p.m.
OPEN

Central Island

Chemainus Urgent Care Centre

Chemainus, BC
Open today from 8:00 a.m. to 8:00 p.m.
OPEN

Cowichan District Hospital ED

Duncan, BC
2 hours 30 minutes

Ladysmith Urgent Care Centre

Ladysmith, BC
Open today from 7:30 a.m. to 9:30 p.m.
OPEN

Nanaimo Regional General Hospital ED

Nanaimo, BC
5 hours 30 minutes

Oceanside Urgent Care Centre

Open today from 7:30 a.m. to 9:30 p.m.
OPEN

Tofino General Hospital

Tofino, BC
OPEN

West Coast General Hospital ED

Port Alberni, BC
5 hours 45 minutes

South Island

Royal Jubilee Hospital ED

Victoria, BC
5 hours 30 minutes

Saanich Peninsula Hospital ED

Saanichton, BC
Open today from 7:00 a.m. to 10:00 p.m.
3 hours 15 minutes

Victoria General Hospital ED

Victoria, BC
6 hours 45 minutes