James Bay Urgent and Primary Care Centre

You can visit this clinic for same-day care if you have a health concern that should be seen within 12 to 24 hours. For life-threatening emergencies, call 9-1-1 or go to the nearest emergency department. 

Your family doctor or nurse practitioner knows your health-care needs best and may be able to offer you an appointment. If you can’t see them, we’re here to help. 

How to Get Care at This Clinic

By appointment: Call 1-833-688-8722 when the clinic opens to book. 
A nurse or team member may ask you a few questions to match you with the right care.

When to Come to This Clinic

Do you have a health concern that needs attention but isn’t an emergency? You can visit this clinic with these conditions, which should be seen within 12 to 24 hours: 

Common Illnesses
  • Coughs, colds, sore throat
  • Ear infections
  • Urinary tract infections (also available through pharmacy)
  • Allergic reactions or asthma (if you have trouble breathing, call 911)
  • Skin conditions (rashes, skin irritation, minor wounds or itchy spots)
  • Stomach pain, nausea, vomiting, diarrhea and constipation
  • Minor illnesses, fevers or infections in children
  • Infections or abscesses
  • Mental health concerns such as low mood, anxiety and depression
Minor Injuries
  • Sprains and strains
  • Stitches for cuts
  • Suture removal
  • Stabilizing you for hospital transport if needed
Reproductive and Sexual Health
  • Pregnancy testing and options
  • STI testing and treatment
  • Support and care after sexual assault

Sign Up for a Doctor or Nurse Practitioner

If you don’t have a family doctor or nurse practitioner, you can register to be matched when one becomes available. 

Visit: healthlinkbc.ca/health-connect-registry

Unit B - 547 Michigan Street
Victoria, BC 
V8V 1S5

 

1-833-688-8722

Fax: 250-519-3772

Hours of Operation

The UPCC is open 8 a.m. – 8 p.m., seven days a week. 

Community

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Sooke Region, West Shore & Urban Greater Victoria