Nigel House is located a short walk from the Uptown Bus Exchange which connects to 13 public bus routes.
Access to subsidized long-term care is coordinated by Island Health staff.
Please do not contact the Operator directly regarding subsidized long-term care. For more information on subsidized long-term care, contact an Island Health Community Health Services office near you.
For information on private long-term care, please refer to the Seniors Housing Directory of BC.
851 Nigel Ave.
Victoria, B.C.
V8X 0C1
Broadmead Care Society
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients. Nigel House is fully accredited through Accreditation Canada.
Publicly Subsidized Units: 41
Private-Pay Units: 0
Nigel House is a beautiful new four-story building opened in 2025, and is conveniently located in the Nigel Valley on Vernon Avenue, across from Save-On Foods plaza and
Uptown Shopping Centre. The building has a large main dining room, patios, activity and media room, and resident lounges on each floor.
- Large main dining room (with a smaller dining room for the secure lodge)
- Lounges on each floor
- Activity and media room
- Fenced-in patio
- Glassed-in balconies off the lounges
- Adjacent to Save-On-Foods Plaza, Gateway Village, and Uptown featuring restaurants, coffee shops, pharmacy, and clothing, gift, and grocery shopping
- Banking nearby
- Public transit
- Easy access to the Galloping Goose Trail
- Greater Victoria Public Library – Emily Carr Branch
Broadmead Care is a non-profit, secular organization that supports the beliefs, faith, and culture of the people who live and work in their Homes.
We support people to maintain their spiritual connections and are happy to help them stay connected with their church, faith tradition, or spiritual support group.
Broadmead Care has a Spiritual Coordinator available to assist residents and staff, and to host special multi-denominational services throughout the year.
At Broadmead Care, we believe that when we live life as completely as possible, as actively as possible, and as joyfully as possible, we engage in a life that is full of purpose,
wellbeing, and happiness.
We practice person-centered care to support our Purpose of building communities where every person can experience wellbeing and happiness. Person-centered care focuses on
individual needs, preferences, and values, helping people feel respected, empowered, safe, and cared for. Medical and care staff work together with residents and families to
enhance quality of life for the people who live in our Homes.
Because when it comes right down to it, we truly believe that love, life, and living matter.
Beds in single occupancy rooms: 41
Residents pay 80% of their after-tax income up to a maximum rate. This covers the cost of food, cleaning, laundry, accommodation, and subsidized care. For more information on
monthly cost and additional expenses, please see the Resident and Family Handbook and reach out to Nigel House.
The following opportunities are provided as a result of our generous community who contribute on an annual basis to support resident programs, specialized equipment, and
capital projects.
- Entertainment and Happy Hour
- Creative Arts
- Music Therapy
- Physical and mental programs designed to engage mind and body
- Bus outings
- Gardening program
- Cycling Without Age (trishaw program)
Nigel House is completely wheelchair accessible, with automatic door openers and elevator access. Outdoor areas, including courtyards and gardens, are also wheelchair accessible.
Those wishing to use power mobility equipment (including power wheelchairs and scooters) must be assessed by Therapy Services’ Occupational or Physical Therapist before the equipment may be used. All assistive devices and adaptive equipment must be stored in the resident’s room.
While pets are not permitted to live at the Home, Broadmead Care welcomes visiting pets and recognizes the importance and value that pets have for many people. All visiting pets
must be leashed at all times, have current vaccinations, and be well mannered. Pets are not allowed in any area where food is prepared or served. Broadmead Care has a number of Pet Therapy Volunteers who visit with their pets.
Residents may smoke in designated outside areas only. Smoking within the building is strictly prohibited. For everyone’s safety, resident smoking is monitored and controlled. If
a resident smokes in non-designated areas or in an unsafe manner, their smoking materials will be retained and managed by staff. If a resident has repeated incidents of
unsafe smoking, he or she will not be permitted to continue smoking on the grounds of the Care Home. Assistance with smoking cessation will be offered. In response to
regulations and policies from the Provincial Tobacco Control Regulations and Island Health, staff, volunteers, and visitors are not allowed to smoke on any Broadmead Care
property.
Broadmead Care has policies, procedures, and systems related to building security, resident smoking, and fire and emergency procedures, including:
- Regular fire inspections and drills
- Fire sprinklers
- Doors secured with magnetic release buttons/keypads
- Video monitoring
- Secured entrance(s)
Nigel House is one of five care homes in the South Island owned and operated by Broadmead Care. Our goal is to create a homelike environment for people and their
families, with experiences and activities that honour their life history, support their abilities, and maintain their dignity. Nigel House is designed to give residents access to
safe spaces and secure gardens with plenty of natural light. Amenities at Nigel House include: creative arts, music therapy, fitness programs, and community outings and
excursions. Fundraising at Nigel House, a Broadmead Care Home, provides enhanced programs and services to open the door for extraordinary relationships to flourish.
Limited street parking is available for no charge.
As this is the residents’ home, visiting hours are open to family and friends. Nigel House welcomes visitors at any time, based on the conditions, care needs, and
expressed wishes of the residents.
If the front entrance is locked, please ring the intercom to be let in. You are asked to sign our guest logbook when you visit. Find information on long-term care visitor guidelines here.
Please contact Nigel House to learn more about visiting this location. During viral respiratory illness season (typically December - March), we follow the
Provincial Health Officer’s direction to help protect residents from respiratory illness.Provincial policy requires all visitors to be informed: "Violence, foul language and abusive
behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and
may result in removal from this facility and/or prosecution.”
