The following BC Transit routes stop right outside the building:
- 6A&B Royal Oak/Downtown
- 32 Cordova Bay/Royal Oak Exchange
- 39 Interurban/Royal Oak Exchange/UVic
The Royal Oak Bus Exchange is located less than 1 kilometre away.
Access to subsidized residential care is coordinated by Island Health staff.
Please do not contact the Operator directly regarding subsidized long-term care. For more information on subsidized long-term care, contact an Island Health Community Health Services office near you.
For information on private residential care, please refer to the Seniors Housing Directory of BC.
4579 Chatterton Way
Victoria, B.C.
V8X 4Y7
Broadmead Care
Veterans Memorial Lodge is fully accredited through Accreditation Canada.
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients.
Publicly Subsidized Units: 225
Private-Pay Units: 0
Veterans Memorial Lodge is an open, light-filled building made up of eight smaller living areas, or lodges. Each lodge contains its own dining room and kitchenette, and provides access to a secured garden or patio. The main floor has a coffee and gift shop, and a large windowed multipurpose room, called the Oak Room, that includes a chapel.
- Multipurpose recreation and activity rooms including a chapel
- Secure rooftop terraces, courtyard gardens, and water features
- Hair salon (fee for service)
- Coffee and gift shop
- Library
- On-site parking
- Creative Arts room with courtyard
- Adult Day Program and Veterans Health Centre
Next to Broadmead Village shopping centre:
- Restaurants
- Pharmacy
- Clothing, gift, and grocery shops
- Banking
- Public transit
Less than 2km away is Saanich Commonwealth Place, Greater Victoria Public Library – Bruce Hutchison Branch, and private seniors housing services.
Broadmead Care is a non-profit, secular organization that supports the beliefs, faith, and culture of all residents.
At Broadmead Care, we believe that when we live life as completely as possible, as actively as possible, and as joyfully as possible, we engage in a life that is full of purpose, wellbeing, and happiness.
We practice person-centred care to support our purpose of building communities where every person can experience wellbeing and happiness. Person-centered care focuses on individual needs, preferences, and values, helping people feel respected, empowered, safe, and cared for. Medical and care staff work together with residents and families to enhance quality of life for the people who live in our homes.
Because when it comes right down to it, we truly believe that love, life, and living matter.
Beds in single occupancy rooms: 201
Beds in double occupancy rooms: 24
Number of respite rooms: 4 (accessed through Veterans Health Centre)
The size of a typical room is approximately 11.5 feet x 18 feet and is equipped with a hospital bed, closet, drawers, and a nurse call system as well as an ensuite washroom with toilet and sink. Most resident rooms have overhead lift systems.
Residents pay 80% of their after-tax income up to a maximum rate. This covers the cost of food, cleaning, laundry, accommodation, and subsidized care.
For more information on monthly cost and additional expenses, please see the Resident and Family Handbook and reach out to Veterans Memorial Lodge.
The following opportunities are provided as a result of our generous community who contribute on an annual basis to support resident programs, specialized equipment, and capital projects:
- Entertainment and Happy Hour
- Creative Arts
- Music Therapy
- Physical and mental programs designed to engage mind and body
- Bus outings
- Gardening program
Veterans Memorial Lodge is completely wheelchair accessible, with automatic door openers and elevator access. Outdoor areas, including courtyards and gardens, are also wheelchair accessible.
Veterans Memorial Lodge is unable to support motorized scooters. People who wish to use a power wheelchair must be assessed by Therapy Services’ Occupational or Physical Therapist before the equipment may be used. All assistive devices and adaptive equipment must be stored in the resident’s room.
While pets are not permitted to live at the home, Broadmead Care welcomes visiting pets and recognizes the importance and value that pets have for many people. All visiting pets must be leashed at all times, have current vaccinations, and be well mannered. Pets are not allowed in any area where food is prepared or served. Broadmead Care has a number of pet therapy volunteers who visit with their pets.
Residents may smoke in designated outside areas only. Smoking within the building is strictly prohibited. For everyone’s safety, resident smoking is monitored and controlled. If a resident smokes in non-designated areas or in an unsafe manner, their smoking materials will be retained and managed by staff. If a resident has repeated incidents of unsafe smoking, he or she will not be permitted to continue smoking on the grounds of the Care Home.
Assistance with smoking cessation will be offered. In response to regulations and policies from the Provincial Tobacco Control Regulations and Island Health, staff, volunteers, and visitors are not allowed to smoke on any Broadmead Care property.
Broadmead Care has policies, procedures, and systems related to building security, resident smoking, and fire and emergency procedures, including:
- Regular fire inspections and drills
- Fire sprinklers
- Doors secured with magnetic release buttons/keypads
- Video monitoring
- Secured entrances
We support people to maintain their spiritual connections. We’re happy to help residents connect to their church, faith tradition, or support group.
Veterans Memorial Lodge has a Spiritual Coordinator available to assist residents and staff, and to host weekly multi-denominational services.
Veterans Memorial Lodge is one of five care homes in the South Island owned and operated by Broadmead Care. Our goal is to create a homelike environment for people and their families, with experiences and activities that honour their life history, support their abilities, and maintain their dignity.
Veterans Memorial Lodge is a beautiful building designed to give residents access to safe spaces and secure gardens with plenty of natural light. Amenities at Veterans Memorial Lodge include: creative arts, music therapy, hairdressing services, volunteer services, community bathing programs, and adult day and community outreach programs. Fundraising at Veterans Memorial Lodge, a Broadmead Care Home, provides enhanced programs and services to open the door for extraordinary relationships to flourish.
Visitor parking on location, with additional street parking available for no charge.
As this is the residents’ home, visiting hours are open to family and friends. Veterans Memorial Lodge welcomes visitors at any time, based on the conditions, care needs, and expressed wishes of the residents. If the front entrance is locked, please ring the intercom to be let in. You are asked to sign our guest logbook when you visit.
Please contact Veterans Memorial Lodge to learn more about visiting this location.
During viral respiratory illness season (typically December - March), we follow the Provincial Health Officer’s direction to help protect residents from respiratory illness.
Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution.”
