Discovery Harbour

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Access to subsidized residential care is coordinated by Island Health staff.

Please do not contact the Operator directly regarding subsidized residential care. For more information on subsidized residential care, contact an Island Health Community Health Services office near you.

For information on private residential care, please refer to the Seniors Housing Directory of BC.

850 14th Ave
Campbell River, B.C. 
V9W 4H4


 Park Place Seniors Living

Accreditation Status

In 2011, Accreditation Canada cited Park Place’s Resident’s Day care philosophy as a leading practice in seniors’ care.

New Horizons earned full Canadian National Accreditation 2014. New Horizons will be repeating its Accreditation Canada review in May 2018.

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada.


Publicly Subsidized Units: 126
Private-Pay Units: 22

Building Description

The original New Horizons three-storey home was built in 2008 and a new addition was welcomed to the facility in 2017 to provide a total of 102,509 square feet. The facility is nestled among a variety of affordable seniors and supportive housing and is close to Ironwood Place, a 54 unit assisted living and adult day program complex.

New Horizons is an active part of a thriving neighbourhood which functions as a community of care where seniors can age in place. Features of New Horizons include a bright, open design with social and activity areas, beautifully landscaped gardens, a hair salon, a mobile tuck shop, and a multi-sensory room. Consultations with a dental hygienist, a physiotherapist and an occupational therapist are also available.

Building Amenities

The 148 beds of the facility are organized as follows: 

  • 20 beds for dementia clients such as those living with Alzheimer's disease
  • six beds for geriatric mental health clients in special care secure units
  • 100 Island Health-funded beds for general complex care clients
  • 22 private pay beds for complex care clients

The dementia secure care unit has an open floor design which promotes the opportunity of residents to safely wander and mobilize in a social, friendly environment. The second and third floors have 32 units each, with two double rooms to accommodate couples aging together. A unique aspect of the facility is its children's daycare centre. Multigenerational social interaction is supported through story time and interactive play. Garden areas decorate the perimeter of the building.

Neighbourhood/Community Amenities

New Horizons Community of Care is nestled in the heart of the community surrounded by residential and commercial neighbourhoods. Within walking distance to Discovery Mall, Campbell River Common and Maritime Shopping Centre. Interconnected to the city through excellent pedestrian walkways, bus service, handy-dart and the New Horizons Care bus. Adjacent to several seniors’ independent living apartments and Ironwood Place Assisted Living Facility.

Language, Culture or Religious Affiliation

English, multicultural, multi-denominational.

Philosophy of Care

As one of many seniors' residences owned and operated by Park Place Seniors Living throughout B.C. and Alberta, we practice the company's 'resident-first' care philosophy which promotes individualized care for each resident.

New Horizons Community of Care combines several philosophies of care to make it home. Some of these include the Eden Alternative which focuses on living and continued growth and Gentle Care Dementia. However, you will hear us say more often “We simply take care of Moms and Dads, Grandmas & Grandpas just like they were our own.” and “We don’t just admit a resident to our home, it’s a family package.” We take a person centred care approach – focusing on each individual and their needs and interests. 

As a Park Place Seniors Living home, New Horizons also follows the company-wide Resident’s Day philosophy, in which incoming residents are asked how they wish to live in the home. The responses become an individualized schedule for that resident, which is implemented by the care team. 

Type of Accommodation
  • 20 Bed Special Care Dementia Unit 
  • 100 Island Health Subsidized Complex Care Beds 
  • six Bed Tertiary Geriatric Mental Health Unit 
  • eight Private Pay Complex Care Beds

Residents pay up to 80% of their after tax income which covers the cost of food and accommodation.

Special Recreational Opportunities

New Horizons facilitates a wide array of activities to meet everyone's social and activity needs. A facility bus is available for special outings. Visiting animal companions and in-house entertainment add to the fun. We participate in local events such as the Pioneer Olympics and the Canada Day Parade. We have an annual Family Christmas Dinner where family and friends gather to celebrate Christmas with a traditional Christmas dinner - over 300 guests attend each year! We are always on the lookout for ways our Residents can have fun!


Accessibility for every level of mobility including walkers and wheelchairs. Spacious eight-foot wide hallways and automatic doors.

Motorized Scooter Policy

We are unable to facilitate scooters.

Pet Policy

Visiting pets are encouraged provided they are well behaved, under control and have up-to-date shots documentation on file (with recreation).

Smoking Policy

New Horizons is a non-smoking facility.

Safety/Security Features
  • secure building with restricted access
  • surveillance
  • 24/7 staffing
Any Other Amenities

Bus Service for Outings. Resident computer access.

Visiting Information

Find information on long-term care visitor guidelines.

Please contact staff to learn more about visiting this location.

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Influenza Protection Policy.

Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."


Comox Valley, Strathcona, North Island