Oyster Harbour

Contact Us

Access to subsidized long-term care is coordinated by Island Health staff.

Please do not contact the Operator directly regarding subsidized long-term care. For information on subsidized long-term care, contact an Island Health Community Health Services office near you.

For information on private long-term care, please refer to the Seniors Housing Directory of BC.

1127 4th Ave
PO Box 820
Ladysmith, B.C.
V9G 1A6

250-245-3318
Operator

Park Place Seniors Living
 

Visiting Hours

To reduce spread of COVID-19, each site has a visiting procedure to protect residents, staff, and the public. 

Please contact staff to learn more about scheduling a visit.

Read more about social visiting information for families of those living in Long-Term Care sites.

Accreditation Status

Accreditation with commendation in 2018.

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit: http://www.accreditation.ca.

Capacity

Publicly Subsidized Units: 101
Private-Pay Units: 0

Building Description

Constructed in 2007, this 101 bed multi-level care facility is built to the latest standards. It sits on a relatively flat property of 2.5 acres. It is well treed at the front with magnificent views over the Ladysmith area including the ocean.The building is constructed of concrete and has many other safety and security features. It is three storeys high at the front entrance and one storey below grade respecting the typography of the area. 

Building Amenities

The facility residential areas are divided into smaller communities for more intimate living. The interior design while being contemporary has been described as non-institutional and very appealing.

There is provision for public and private space along with generous lounge areas.  A hair salon is located in the facility. There are spas on each floor for residents who prefer bathing to showers.

Neighbourhood/Community Amenities

Ladysmith provides wonderful recreation opportunities; it has a lovely and charming city centre; and very close to Nanaimo while still having a myriad of health and other services in Ladysmith for the residents living in the community.

Oyster Harbour is adjacent to the ambulance station as well as the Ladysmith Community Health Centre. Residents and their family can enjoy Old Town Bakery and many other local restaurant options in Ladysmith.

Language, Culture or Religious Affiliation

All employees are expected to be fully able to communicate in English (orally and in writing). Most residents have English as their primary language. 

Philosophy of Care

Island Health Vision, Purpose and Values 

Oyster Harbour aligns with Park Place Seniors Living Care and Service Model philosophy is supported with our Mission… "to enrich the lives of seniors (and the people we serve) through innovation and creativity".

By focusing on Residents’ relationships, life experiences, abilities and preferences, Resident centered care and service represents innovation and creativity in care and service delivery. The underlying belief is about doing things with people, rather than ‘to’ them.

There are many different aspects of Resident/Family centred care and service including:

• Respecting our Resident’s values and putting them at the centre of care and service

• Taking into account our Residents’ preferences and their expressed needs

• Coordinating and integrating care and service

• Working together to make sure there is good communication, information and education

• Makin sure our Residents are physically comfortable and safe

• Providing emotional support

• Partnering with family, friends and others who may be authorized legally to make decisions with or on behalf of the Resident. From herein all will be referred to as "Family"

• Making sure there is continuity between and within services and care givers

• Making sure our Residents have access to appropriate care and service when they need it.

Model of Medical Care/Physician Organization


This facility operates a TORCH (Towards Optimal Residential Care Health) Model / Long-Term Care Initiative (LTCI) model for medical care. Residents are assigned to a physician who attends the facility weekly and works in a shared care model, working closely with other TORCH / LTCI physicians and facility health care staff.

Medical Assistance in Dying (MAiD)


MAiD is available at Island Health-owned and operated sites and this affiliate site. Read more detailed information on MAiD, including a guide for patients and families and a link to information provided by the federal government. 

Type of Accommodation
  • Number of beds in single occupancy rooms: 97
  • Number of beds in double occupancy rooms: 4
  • Number of beds in triple occupancy rooms: 0

All rooms at Oyster Harbour have their own bathroom with a Spa located on every floor.  Rooms are designed to be fully handicap accessible and have provision for overhead lifts for those residents who are in need of assistance.  Rooms are generously sized with lovely views.

Cost

Residents pay up to 80% of their after tax income which covers the cost of food and accommodation. Read more about additional services available to residents of Oyster Harbour.

Special Recreational Opportunities

Social activities at Oyster Harbour include happy hour, birthday parties with entertainment, lunch and a movie, Bingo, daily exercise programs, pet therapy, recreational games and activities. Residents have opportunities to participate in walking outings, community bingo and church services. A full social calendar and activities for residents as well as organized events for family and friends can be found on Oyster Harbour’s website.

Accessibility

The building and grounds are designed to accommodate and to address full accessibility.

Motorized Scooter Policy

Motorized scooters or wheelchairs are assessed on a case by case basis by Oyster Harbour.

Pet Policy

As per Island Health pet policy. Visiting pets are encouraged and welcome on a leash. They should be parasite-free and up-to-date on shots. Pets are not allowed in areas were food is prepared or served.

 

Smoking Policy

Oyster Harbour is a non-smoking building with provision for smokers to indulge in designate outside areas. Residents wishing to smoke must do so independently or with a chaperone.

As a health care provider, Island Health has an obligation to promote good health practices. We are committed to ensuring a safe, healthy and clean environment for everyone. No smoking and vaping permitted on any Island Health property. This includes all buildings, grounds and parking lots.

Safety/Security Features
  • 24-hour passive security
  • Secure entrance(s)
  • Regular fire inspections / drills
  • Fire sprinklers
  • Doors secured with magnetic release buttons/keypads
Any Other Amenities

There is a Special Geriatric Mental Health Centre within the Lodge for individuals with severe dementia. Recreation activities are provided to the 12 residents of the Mental Health Unit encompassing a holistic approach addressing individual and group needs on the unit.

Parking

There is extensive parking shared with a church located next to the facility.

Visiting Information

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions and Influenza Protection Policy.

Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution.

Community

teaser
Cowichan, Saanich Peninsula and Southern Gulf Islands