James Bay Care Centre

Contact Us

Access to subsidized long-term care is coordinated by Island Health staff.

Please do not contact the Operator directly regarding subsidized long-term care. For more information on subsidized long-term care, contact an Island Health Community Health Services office near you.

For information on private long-term care, please refer to the Seniors Housing Directory of BC.

336 Simcoe St
Victoria, B.C. 
V8V 1L2


Revera Long Term Care Inc.

Accreditation Status

CCHSA Accredited, most recently in 2013.

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit: http://www.accreditation.ca/.


Publicly-subsidized units: 115
Private pay units: 0

Building Description

James Bay Care Centre is a six-storey high rise in the heart of James Bay. Building renovations and seismic upgrades completed in 2005.

Building Amenities

•    Beautiful secured outside garden 
•    Resident lounge spaces on every floor 
•    Entertainment rooms 
•    Large multi-purpose room 
•    Hair salon 
•    Spa rooms on each floor 
•    Lovely views of the city and the ocean.

Neighbourhood/Community Amenities

James Bay Care Center is located in the heart of beautiful James Bay, a well-established community close to restaurants, bank, pharmacy, coffee shops, seniors drop in center, a library, parks, the walkway on Dallas Road, and the breakwater. The community is most welcoming and caring for our residents, often helping when the need arises.

Language, Culture or Religious Affiliation

Revera’s vision is to celebrate the ageless spirit of people. Through a strategic focus on growth, innovation and leadership, the company strives to improve the aging experience of people in its communities.

Philosophy of Care

Island Health's Vision, Purpose and Values

Residents are provided with care that is responsive to individual preferences, needs, and values. We are a community of people committed to providing compassionate care and excellent service to our residents.

Model of Medical Care/Physician Organization 
This facility has a core physician model for medical care. Residents are assigned to a physician who has a number of other residents at the facility, attends on a regular basis, coordinates care with other core physicians and works closely with care staff at the facility.

Medical Assistance in Dying (MAiD)
MAiD is available at Island Health owned and operated sites and this affiliate site. Read more information about MAiD, including a guide for patients and families and a link to information provided by the federal gvernment.

Type of Accommodation

•    Beds in single occupancy rooms: 95
•    Beds in double occupancy rooms: 20


Residents pay up to 80% of their after-tax income which covers the cost of food and accommodation. Learn more about additional services available to residents of James Bay Care Centre

Special Recreational Opportunities

Arts and crafts, games, exercise programs, music therapist, entertainment, bus outings, garden events, fresh air walks, and special events.


Wheelchair accessible throughout. Level entry to exterior, wide pathways, automatic door openers.

Motorized Scooter Policy

No motorized scooters or wheelchairs allowed.

Pet Policy

Pets are not permitted to live at the care home.  James Bay Care Centre welcomes visiting pets and recognizes the importance and value that pets have for many people.  Family members and other visitors who wish to bring in their dog or other pet when visiting a resident should understand the following requirements:  

•    Pets must be clean, free of fleas, vaccinated, free of open sores, well behaved and quiet.  
•    Dogs must be controlled on a leash at all times during their visit and any other type of pet must be carried in the appropriate cage or carrying case.  
•    Pets are not allowed in the dining rooms or any areas where food is prepared.  
•    Visitors with pets that are not meeting these requirements will be asked to remove the pet from the facility immediately. 

Smoking Policy

As a health care provider, Island Health has an obligation to promote good health practices. We are committed to ensuring a safe, healthy and clean environment for everyone.  

No smoking and vaping permitted on any Island Health property. This includes all buildings, grounds and parking lots.

James Bay Care Centre is a non-smoking care home.  Residents who smoke are required to do so independently or with a personal companion in designated areas off the care home property.

Safety/Security Features

•    Secure entrance(s) 
•    Regular fire inspections / drills
•    Fire sprinklers
•    Doors secured with magnetic release buttons/keypads
•    All stairwell and exterior doors security coded. 
•    Garden gates secured with security codes 
•    Automatic door openers on exterior and garden door for wheelchair access

Spiritual Care

Not available.

Any Other Amenities

Service providers such as the denturist, foot care nurse, dental hygienist, and PT and OT visit the home to provide their services.


There is limited parking in visitors parking at the front or back of the building. Parking is free.  If all spaces are full, there is some street parking.

Visiting Information

Find information on long-term care visitor guidelines.

Please contact staff to learn more about visiting this location.

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Influenza Protection Policy.

Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."


Sooke Region, West Shore & Urban Greater Victoria