Comox Valley Seniors Village

Contact Us

Access to subsidized long-term care is coordinated by Island Health staff.

Please do not contact the Operator directly regarding subsidized long-term care. For more information on subsidized long-term care, contact an Island Health Community Health Services office near you.

For information on private residential care, please refer to the Seniors Housing Directory of BC.

4640 Headquarters Rd
Courtenay, B.C. 
V9N 7J3

250-331-1183
Operator

Courtenay Seniors Village LLP

Accreditation Status

Comox Valley Seniors Village is fully accredited through CARF International.

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients. 

Capacity

Publicly Subsidized Units: 102
Private-Pay Units: 34

Building Description

Comox Valley Seniors Village has 136 long-term care suites. It opened in the Spring of 2009 as part of the Retirement Concepts campus of care. To ensure intimate, home-like surroundings, each mini-community has 15 rooms and its own dining area. Rooms are tastefully decorated in soft colours with comfortable furnishings. 

Residents are encouraged to bring familiar belongings and decorations to create an atmosphere that is familiar to them and their families. The long-term care wing also offers private pay respite care for stays of two weeks or more upon availability.

Building Amenities

The building features many amenities and services including lounges, wellness centre, hair salon, media, library, recreation hall, and outdoor courtyards.

Facility-Specific Restrictions

Please note: We are a scent-free community.

Neighbourhood/Community Amenities

This Campus of Care, located in the beautiful Comox Valley, is located near downtown Courtenay as well as other shopping centres and services. The Campus of Care model allows residents to 'age in place', and this is an ideal situation for couples who are able to remain in the same home as their care needs change.

Philosophy of Care

At Retirement Concepts, it is our mission to improve the quality of life for seniors. We strive to fulfil our mission by providing seniors with elegant, comfortable surroundings and by giving them a choice of services and programs to suit their lifestyle. Throughout the delivery of our services, we have a strong customer service orientation and aim to offer superior value. At Retirement Concepts, we are equally committed to our customers and our staff. We provide a great work environment and treat each other with respect and dignity. We invest in the recruitment, training and retention of a quality workforce and invite active staff participation in decision-making. 

At Retirement Concepts we believe in contributing positively to our communities. We strive to work honestly and effectively with all constituents of our communities and embrace diversity as an essential component to the way we do business. We believe that only in serving others well, can we serve ourselves well.

Type of Accommodation

Beds in single occupancy rooms: 128
Beds in double occupancy rooms: 8

There are four suites with two bedrooms and a shared washroom, ideal for couple reunification, and 128 private suites with private washrooms. 

Cost

Residents pay 80% of their after-tax income up to a maximum rate. This covers the cost of food, cleaning, laundry, accommodation, and subsidized care. 

For more information on monthly cost and additional expenses, please see the Resident and Family Handbook and reach out to Comox Valley Seniors Village.

Special Recreational Opportunities
  • Music
  • Crafts
  • Stretch n' strength activities
  • Outdoor strolls
  • Garden club
  • Movie nights
  • Bingo
  • Happy hour
  • Outings to local restaurants
  • Scenic drives
  • Church services in our theatre
Accessibility

Fully accessible community – wheelchairs and electric wheelchairs permitted. 

Motorized Scooter Policy

Motorized scooters are outside use only.

Pet Policy

Pets are allowed to visit – must be on leash.

Smoking Policy

Non-smoking facility.

Safety/Security Features
  • A nurse call bell in every bathroom and beside every bed
  • Safety handrails are provided throughout all the corridors in the building
  • Smoke detectors and a fire sprinkler system are provided throughout the building
  • Fire alarm system hooked directly to a fire monitoring station
  • All doors exiting from the Special Care Unit are kept locked to prevent the residents leaving the building unattended
  • In the case of a fire emergency, the doors are automatically unlocked by the fire system
  • Security cameras in the common areas
  • Nightly safety patrols
Spiritual Care

Chaplain available.

Parking

Parking is free but limited.

Visiting Information

As this is the residents’ home, visiting hours are open to family and friends. 

Please contact Comox Valley Seniors Village to learn more about visiting this location.

During viral respiratory illness season (typically December - March), we follow the Provincial Health Officer’s direction to help protect residents from respiratory illness.

Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution.”

Community

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Comox Valley, Strathcona, North Island