Victoria Chinatown Care Centre

Contact Us

Access to subsidized long-term care (LTC) is coordinated by Island Health staff. 

Please do not contact the Operator directly regarding subsidized LTC. For more information on subsidized LTC, contact an Island Health Community Health Services office near you. 

For information on private LTC, please refer to the Seniors Housing Directory of BC.

555 Herald St
Victoria, B.C. 
V8W 1S5

250-381-4322
Operator

Victoria Chinatown Care Society

Accreditation Status

Victoria Chinatown Care Centre is fully accredited through Accreditation Canada.

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients. 

Capacity

Publicly Subsidized Units: 31
Private-Pay Units: 0

Building Description

Victoria Chinatown Care Centre celebrates the community's vibrant Chinese culture, offering a diverse array of unique cuisines, engaging activities, and enriching social programs.

Building Amenities

One large lounge, two small lounges, outside garden courtyard, main floor dining room, and homecooked Chinese meals.

Neighbourhood/Community Amenities

Located in the heart of Victoria's Chinatown, this vibrant district boasts a rich history, fantastic restaurants, unique shopping experiences, and fascinating cultural attractions.

Located in downtown Victoria, the area is easily accessible via multiple public transit bus routes.

Language, Culture or Religious Affiliation

Services available in Cantonese, Mandarin, and English, ensuring accessibility and inclusivity for the community.

Philosophy of Care

Providing person- and family-centered care that is thoughtfully attuned to Chinese cultural traditions and values.

Type of Accommodation

Beds in single occupancy rooms: 29
Beds in double occupancy rooms: 2

Cost

Residents pay 80% of their after-tax income up to a maximum rate. This covers the cost of food, cleaning, laundry, accommodation, and subsidized care. 

For more information on monthly cost and additional expenses, please see the Resident and Family Handbook and reach out to Victoria Chinatown Care Centre.

Special Recreational Opportunities

Chinese cultural games, recreational activities, and festive events.

Accessibility

The site is wheelchair accessible; however, electric wheelchairs will be assessed on a case-by-case basis, as storage for them is not available.

Motorized Scooter Policy

Motorized scooters are not permitted due to safety concerns for other residents.

Pet Policy

Therapy animals may visit when scheduled through the activity coordinator. Pets are not permitted to reside in the building.

Smoking Policy

No smoking on premises.

Safety/Security Features
  • Secure code key access
  • 24-hour nursing care
  • Surveillance cameras monitoring all entrances and common areas
Any Other Amenities

Chinese cultural activities, languages, staff and food.

Model of medical care

This LTC home has a House Physician Model of Medical Care. Residents are assigned to a physician who has a number of other residents at the home, attends on a regular basis, works closely with care staff at the home, and may coordinate care with other house physicians. 

Parking

The building is situated in the downtown area and does not offer designated visitor parking. Guests are responsible for arranging their own parking accommodation.

Visiting Information

As this is the residents’ home, visiting hours are open to family and friends. 

Please contact Victoria Chinatown Care Centre to learn more about visiting this location.

During viral respiratory illness season (typically December - March), we follow the Provincial Health Officer’s direction to help protect residents from respiratory illness.

Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution.”

Community

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Sooke Region, West Shore & Urban Greater Victoria