Patient & visitor information

Feeling unwell?

If you are sick, please wait until you are feeling better before visiting.
 

Masking

As of March 28, 2025, masks are no longer mandatory in our facilities.
If you are feeling unwell, we encourage you to wear a mask and practice healthy habits.
Read BC Government's guidance on masking.

Long-Term Care & Assisted Living

Find information for families and visitors about social visits at Long Term Care and Assisted Living sites. 

Pet Policy

For the health and safety of patients, staff, and your pet, please do not bring animals with you or leave them in your vehicle.
Seeing Eye Dogs and Certified Assistance Dogs are allowed.
Approved Therapy Animals may be allowed in some areas.
Read the Pet Policy for details.

Parking

Find parking details and directions for the site you are visiting. Find a location

Visitor information

Here are more details about coming to our sites:

Hospital locations
Visitor Guidelines
Send Well Wishes
Help us fight the flu
Travel and places to stay


Your Care

For advice on preparing for a specific procedure, please ask your doctor or care provider.

Children and Surgery
Quality Care
Active Outbreak List (hospitals and long term care)
Keeping Patients Safe
Listening to Patients
Compliments & Complaints
Health records

When you receive care from us, we collect personal information about you. Please read our Privacy Notice.

 


Going home from hospital

Home is often the best place to recover once an acute illness has resolved. Island Health provides many services in the community to help seniors and others with complex care needs return home safely after a hospital stay.

The Let’s Get You Home booklet offers guidance for patients and caregivers during this transition.  

What you can do:

When you are in hospital:

  • talk to your health care providers about going home to heal and about any concerns you have.
  • share any concerns about supports you may need.
  • plan to go home before making any life-changing decisions about your living arrangements, such as making a move to long-term care.