Travel assistance for non-emergency medical care

Island Health provides funding to eight contracted transportation providers, creating a transportation network supporting people in many rural and remote regions. These contractors provide door-to-door, non-emergency patient transportation services, primarily facilitating trips to and from Island Health appointments, facilities, or locations.

Communities served include:

North Island

  • Campbell River
  • Comox
  • Courtenay
  • Denman Island
  • Gold River
  • Hornby Island
  • Kyuquot
  • Port Alice
  • Port Hardy
  • Port McNeill
  • Tahsis
  • Zeballos

Central Island

  • Bamfield
  • Bowser
  • Gabriola Island
  • Nanaimo
  • Parksville
  • Port Alberni
  • Qualicum
  • Qualicum Beach
  • Tofino
  • Ucluelet

South Island

  • Central Saanich
  • Chemainus
  • Duncan
  • Ladysmith
  • Lake Cowichan
  • Mill Bay
  • Pender Island
  • Salt Spring Island
  • Sidney

If you or someone in your care requires travel assistance for an out-of-community appointment at an Island Health facility or for an Island Health service, please connect with the staff at the location, clinic, or unit.

People seeking support with travel to community-based appointments (IE non-Island Health facilities/services) may seek assistance from provincial programs, such as:

If you are unsure about what travel assistance options may be available to you, do not see your community listed above, or require assistance connecting with the appropriate supports, please call 1-844-940-6617 or email