Travel assistance for non-emergency medical care

Island Health provides funding to eight contracted transportation providers, creating a transportation network supporting people in many rural and remote regions. These contractors provide door-to-door, non-emergency patient transportation services, primarily facilitating trips to and from Island Health appointments, facilities, or locations.

Communities served include:

North Island

  • Campbell River
  • Comox
  • Courtenay
  • Denman Island
  • Gold River
  • Hornby Island
  • Kyuquot
  • Port Alice
  • Port Hardy
  • Port McNeill
  • Tahsis
  • Zeballos

Central Island

  • Bamfield
  • Bowser
  • Gabriola Island
  • Nanaimo
  • Parksville
  • Port Alberni
  • Qualicum
  • Qualicum Beach
  • Tofino
  • Ucluelet

South Island

  • Central Saanich
  • Chemainus
  • Duncan
  • Ladysmith
  • Lake Cowichan
  • Mill Bay
  • Pender Island
  • Salt Spring Island
  • Sidney

If you or someone you care for needs a ride to an Island Health medical appointment call 1-844-940-6617 or email

People seeking support with travel to community-based appointments (IE non-Island Health facilities/services) may seek assistance from provincial programs, such as: