Fees & Payments

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Island Health's Revenue Billing department provides billing services for hospitals, residential care and community services.

Hospital Fees 
Billing information for hospital visits, tests and physicians.

Non-residents of British Columbia
Information on medical coverage for patients from other provinces, or from outside of Canada, or for those with no coverage.

Patient Transportation Fees 
Fee information on patient transportation to/from/between hospitals. Also find information on travel assistance programs.

Paying Us
Accepted methods of payment, payment plans.

Residential Care Fees
Find out about rates and payment plans.

WorkSafeBC Claims
Considerations when visiting the hospital.


Contact Information

Island Health's Revenue Billing Department:

1952 Bay St
Victoria, BC
V8R 1J8

250-370-8501
Toll free: 1‐866‐995‐3299
Fax Victoria: 250-519-1723
Fax Nanaimo: 250-755-7900

PatientBilling@viha.ca


Resources

Medical Services Plan of BC (MSP)
For all details relating to MSP coverage.

WorkSafeBC
Call 1-888-967-5377 to report a work-related injury.

BC Ambulance
Information regarding Ambulance fees, service, feedback and more.