Heritage Place - Assisted Living

This 26-unit assisted living residence built in 2007 sits on a large lot with gardens, gazebos and parking lot.

Contact Us

Access to subsidized assisted living units is through a Community Health Services assessment.

Please do not contact the Operator directly regarding subsidized units. For more information on subsidized assisted living, contact an Island Health Community Health Services office near you.

For more information on market units, please refer to the Seniors Housing Directory of BC.

4360 Heritage Lane
Port Alberni, B.C.
V9Y 3C4


Alberni Valley Assisted Living Society

Visiting Hours

No restrictions on visiting hours.


Publicly Subsidized Units: 26
Private-Pay Units: 0

Building Description

Heritage Place is a well maintained, three story apartment-style building with many upgrades. Our grounds are large and well maintained with lush, green lawns, benches, raised garden boxes and walking pathways.  

The site has 26 one-bedroom suites, approximately 650sq. ft each on three floors. The building has modern fire suppression and alarm systems. Upper and lower floors are accessible to the main floor by a central elevator.  All floors are separated from each other with a fire separation barrier.

Building Amenities

Building is wheelchair/walker accessible.  

There is a common dining room, activity area and living room on the main floor; a library on the upper floor and an exercise room on the lower level; along with laundry facilities on each floor.

There is a resident Bistro Bar for morning coffee.

Facility-Specific Restrictions

Tenants are required to be able to make their own decisions and self-evacuate.

Neighbourhood/Community Amenities

Heritage Place is very close to the Echo Seniors Centre where there are many activities to participate, including a public library, museum and pool.

Heritage Place is close to a main shopping centre that includes grocery store, hair salon/barber shop, fast food outlets, pharmacy, assorted other stores including a bank.

Language, Culture or Religious Affiliation


Philosophy of Care

Choice, privacy, individuality, dignity and respect. 

Type of Accommodation

All suites have a full kitchen with a regular size fridge and stove, as well as space for a microwave and a generous storage area. Washrooms in suites are fully accessible and contain walk-in showers, grab bars and built in seating.

All suites have individually controlled air-conditioning and heat, as well as a patio or balcony. There are 2 purpose built handicap accessible suites on the main floor with specialized appliances.  

There are two fire suppression sources in each suite. One is an in-suite, new smoke alarm (burnt toast alarm) and the other is a major all-building alarm. There is also a strobe light alarm for those hard of hearing.

Each suite is private and only accessible with a key.


Residents pay 70% of their after-tax income which covers:

  • Monthly rental accommodation
  • Hospitality services: two meals daily, snacks, weekly housekeeping, laundry, etc.
  • Personal care
  • On-site emergency response system

Residents on income assistance pay a flat rate.

Items not included as a part of the monthly fee include:

  • Telephone
  • Cable
  • Hydro
  • Personal laundry
  • Household and toiletry supplies
  • Medications
  • Personal care products
  • Insurance
Special Recreational Opportunities

Heritage Place has an Activities Coordinator who interviews new tenants, establishes their interests and designs programs around those interests.

Typical programs include but are not limited to exercise classes, arts & crafts, music groups and tenant council meetings.  


There is a central elevator that provides services to all levels.

Power wheelchairs, manual wheelchairs, walkers and canes are encouraged if required and appropriate following consultation with the clinical care team and the Operator. Power wheelchairs are to be kept in the residents’ suites.

Motorized Scooter Policy

Motorized scooters are for outside use only and may be kept in the front lobby where there are electrical outlets for charging.

Space is limited and there may be a waitlist.

Pre-approval from Operator is required.

Pet Policy

There is a “No Pets Policy” for residents, however pets may visit. Visitors are asked to follow the guidelines that the resident has agreed to in the Residency Agreement.

Visitor’s pets must be obedient, friendly, well-mannered and must be kept on leash. Excessive barking is not allowed. Visitors must clean up after their pet and are responsible for any damages.  

Smoking Policy

Smoking (tobacco, cannabis or vaping) is not allowed in the building or on the grounds.

This policy applies to residents, staff and visitors.

Safety/Security Features

Site is secured with a locked entrance door. Residents are always reminded not to let people in if they don’t know who they are. The building is monitored by Lifeline 24 hours per day, every day.  

Lifeline will call Heritage Place hospitality staff between 10:30 a.m. to 6:30 p.m. as well as the Operator and residents 1st Responder 24/7.

Heritage Place is close to the ambulance station, RCMP station and the West Coast General Hospital.

Spiritual Care

Not available.

Any Other Amenities

Heritage Place is in a quiet area off any major roadways.


There are three, free resident-only designated parking spaces.

Staff and visitor parking is also free but limited.

Visiting Information

Find information on assisted living visitor guidelines.

Please contact staff to learn more about visiting this location.

All Provincial Health Orders will be adhered to regarding visitation. The only other restriction on visitors is if a resident does not want that person visiting. Visitors are asked to respect other tenants in the building and keep noise levels reasonable.

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot.

For more information, please read our Influenza Protection Policy.


Nanaimo, Oceanside, Alberni-Clayoquot