Island Health provides funding to eight contracted transportation providers, creating a transportation network supporting people in many rural and remote regions who face barriers for needed medical travel outside of their community to an Island Health facility or service. These contractors provide door-to-door, non-emergency patient transportation services, primarily facilitating trips to and from Island Health appointments, facilities, or locations, not within the patient’s own community.
Patients who require appointments outside of their community to services that are not associated with Island Health (private physician/specialist offices, etc.) may be able to utilize provincial programs, such as:
- Travel Assistance Program
- BC Family Residence Program
- Medical Transportation - Province of British Columbia (gov.bc.ca)
- BC Cancer transportation and lodging information
- Victoria Heart House accommodation
Communities served include:
North Island
- Campbell River
- Comox
- Courtenay
- Denman Island
- Gold River
- Hornby Island
- Kyuquot
- Port Alice
- Port Hardy
- Port McNeill
- Tahsis
- Zeballos
Central Island
- Bamfield
- Bowser
- Gabriola Island
- Nanaimo
- Parksville
- Port Alberni
- Qualicum
- Qualicum Beach
- Tofino
- Ucluelet
South Island
- Central Saanich
- Chemainus
- Duncan
- Ladysmith
- Lake Cowichan
- Mill Bay
- Pender Island
- Salt Spring Island
- Sidney
If you or someone you care for needs a ride to a non-emergency Island Health medical appointment outside of their home community, call 1-844-940-6617 or email Info.Patient.Transportation@islandhealth.ca.