Mental Health & Substance Use Services

Group of people talking around a table

Island Health provides a range of services for individuals dealing with moderate to severe mental health and substance use concerns. Explore each service by clicking the links below. 

Service Link

For additional information or help navigating services, call Island Health’s Mental Health and Substance Use Service Link at 1-888-885-8824. This line is answered by a call taker every day of the week.

Crisis Line

If you are experiencing a mental health or substance use crisis, please call the Vancouver Island Crisis Line, available 24/7 1-888-494-3888. You can also call 911 or go to the nearest Emergency Department.


To see which facilities provide services, visit Mental Health and Substance Use Locations

Discovery offers free community-based counselling services and access to residential care and treatment for youth ages 13-19.
Drug checking is a harm reduction service that helps people make informed decisions about unregulated substances before they use.
Early Psychosis Intervention (EPI) services focus on early recognition and intervention for people aged 13-35 who are experiencing their first episode of psychosis.
Eating disorders are treatable and there are program options available to help.
Assessment and treatment services to stabilize acute symptoms in a safe environment as well as short term care for patients in crisis, at risk, or in severe distress.
Harm reduction services provide resources to help individuals who use substances to reduce their risk and prevent serious injury and/or death.
HEAT was founded in 2012 and uses a collaborative approach to help people struggling with clutter and hoarding disorder in Greater Victoria. We also refer people outside Greater Victoria to local resources.
Providing rapid, mobile, community-based response to individuals in crisis.
A range of services are available to those with mental illness and substance use issues. These include 24 care and rehabilitation, vocational assistance and independent living opportunities.
Opioid agonist treatment (OAT) is an evidenced-based treatment for opioid use disorder.
For adults and family members affected by drug and alcohol problems.
This outreach team works with individuals who have experienced a recent opioid overdose and are not connected to a case management or substance use team.