Get care for health concerns that need attention within 12 to 24 hours. Appointments are required. Find an Urgent and Primary Care Centre near you and call to book.
When you may need this service
- You need care soon, but it is not an emergency
- You feel sick or have non-life-threatening pain
- You have a minor injury, such as a cut or sprain
- You need mental health support
- You need a prescription refill or follow-up care
How to access care
- Call your family doctor or nurse practitioner first.
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If you do not have one or they are unavailable, call an Urgent and Primary Care Centre. Tell us about your health concern. A team member will assess your needs. You may receive a same-day or next-day appointment, or be directed to another service. Calling does not guarantee an appointment.
Central or North Island: Call when the clinic opens.
South Island: Call during opening hours.
What to expect
Before you go
- Bring your BC Services Card, Personal Health Number, or provincial ID card (fees may apply)
- Bring a list of medications you take
- Arrive a little early to check in for your appointment
- Be ready to describe your symptoms and what you need help with
When you arrive
- Check in at the front desk and share why you’re here
- If you need support (language, mobility, or other accommodations), let the staff on site know
- If you start to feel worse while waiting, tell the staff right away
Your visit
- You’ll be seen by a doctor, nurse, or another care provider and we will explain who you’re seeing and why
- You’ll have time to ask questions, and you’ll leave with clear next steps and what to do if symptoms change
Where to get care
Find an Urgent and Primary Care Centre near you and call the number listed to book an appointment.
North Island
Campbell River Primary Care Access Clinic
Comox Valley Urgent and Primary Care Centre
Gold River Health Centre
Kyuquot Health Centre
Port Alice Health Centre
Port Hardy Primary Health Care Centre
Port McNeill Primary Care Centre/ A'ekakila'as
Sointula Health Centre
Tahsis Health Centre
Zeballos Health Centre
Central Island
Bamfield Health Centre
Central Nanaimo Urgent and Primary Care Centre
Cowichan Urgent and Primary Care Centre
Hornby Island Medical Clinic
Medical Arts Urgent and Primary Care Centre
South Island
Downtown Victoria Urgent and Primary Care Centre
Esquimalt Urgent & Primary Care Centre
Gorge Urgent and Primary Care Centre
James Bay Urgent and Primary Care Centre
North Quadra Urgent and Primary Care Centre
Peninsula Primary Care Access Clinic
Westshore Urgent Primary Care Centre
More services
Add your name to the BC Health Connect Registry and get on your local waitlist.
Call 8-1-1 to talk to a patient navigator about the support you might need.