Get care in person or online at an Island Health clinic for problems that should be checked within 12–24 hours. Most clinics require an appointment—call to book.
Emergency
For overdose, chest pain, stroke, or severe injury, call 9-1-1 or go to the nearest emergency department.
When to choose
This service may help if:
- You need care soon, but it’s not an emergency
- You feel sick or in pain, but it’s not life-threatening
- You have a minor injury (like a cut or sprain). If you think something might be broken, check if the clinic has X-ray or other tests
- Need mental health support
- Need a prescription refill, a check-in, or follow-up care.
Services vary by location. Check the clinic’s page to see what’s offered.
How to begin
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Attached to a clinic? Call them first. Tell them it's urgent and ask if you can get seen today or tomorrow. |
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If you don't have a doctor/NP or they are unavailable. Book by phone: Call the clinic when it opens. You may be asked a few questions to match you with the right care. |
| If you don't have a doctor/NP or they are unavailable. Walk in: Check the clinic’s hours before you go. |
Have your BC Services Card or PHN and be ready to describe your symptoms.
What to expect
Before you go
- Bring your BC Services Card or PHN or provincial ID card (fees may apply).
- Bring a list of medications you take.
- If you have an appointment, arrive a little early to check in.
- Be ready to describe your symptoms and what you want help with.
When you arrive
- Check in at the front desk and share why you’re here.
- If you need support (language, mobility, or other accommodations), tell staff — help is available.
- You may be asked if you identify as First Nations, Métis, or Inuit to support culturally safer care. It’s your choice to answer.
- If you start to feel worse while waiting, tell staff right away.
Your visit
- You’ll be seen by a doctor, nurse, or another care provider. We’ll explain who you’re seeing and why.
- You’ll have time to ask questions, and you’ll leave with clear next steps and what to do if symptoms change.
Register to get a family doctor or nurse practitioner
Add your name to the BC Health Connect Registry and get on your local waitlist.
North Island
Campbell River Primary Care Access Clinic
Campbell River, BCMonday to Friday: 8 a.m - 8 p.m.
By appointment. Call 1-833-688-8722
Comox Valley Urgent and Primary Care Centre
Courtenay, BCMonday-Friday: 1 p.m. - 9 p.m. | Saturday & Sunday: 8 a.m. - 8 p.m.
By appointment. Call 1-833-688-8722
Gold River Health Centre
Gold River, BCMonday to Friday: 8:30 a.m. - 5 p.m.
By appointment. Call 250-283-2626
Kyuquot Health Centre
Kyuquot, BCMonday to Friday: 8:30 a.m. - 4:30 p.m.
By appointment. Call 250-332-5289
Port Alice Health Centre
Port Alice, BCMonday to Sunday: 8:30 a.m. - 4:30 p.m.
By appointment. Call 250-284-3555
Port Hardy Primary Health Care Centre
Port Hardy, BCMonday to Friday: 9 a.m. - 5 p.m.
Walk-in. Call 250-902-6008
Port McNeill Primary Care Centre/ A'ekakila'as
Port McNeill, BCMonday to Friday: 9 a.m. - 5 p.m.
Walk-in. Call 250-956-6830
Sointula Health Centre
Sointula, BCMonday to Friday: 8 a.m. - 4 p.m.
By appointment. Call 250-973-2373
Tahsis Health Centre
Tahsis, BCMonday to Friday: 9 a.m. - 4:30 p.m.
By appointment. Call 250-934-6322
Zeballos Health Centre
Zeballos, BCMonday to Friday: 9 a.m. - 5 p.m.
By appointment. Call 250-761-4274
Central Island
Bamfield Health Centre
Bamfield, BCMonday to Friday 9 a.m. - 5 p.m.
By appointment. Call 250-728-3312
Central Nanaimo Urgent and Primary Care Centre
Nanaimo, BCMonday to Sunday 8 a.m. – 8 p.m.
By appointment. Call 1-833-688-8722
Chemainus Urgent Care Centre
Chemainus, BCMonday to Sunday: 8 a.m. - 8 p.m.
Walk-in. Call 1-250-737-2040
Check if open before you go.Cowichan Urgent and Primary Care Centre
Duncan, BCMonday to Sunday: 8 a.m. - 8 p.m.
By appointment. Call 1-833-688-8722
Check if open before you go.Hornby Island Medical Clinic
Hornby Island, BCMonday to Friday: 8:30 a.m. - 4:30 p.m.
By appointment. Call 250-331-8631
Ladysmith Urgent Care Centre
Ladysmith, BCMonday to Sunday: 7:30 a.m. - 9:30 p.m.
Walk-in. Call 250-739-5777
Check if open before you go.Medical Arts Urgent and Primary Care Centre
Nanaimo, BCMonday to Friday: 8 a.m. - 9 p.m. | Saturday & Sunday: 9 a.m. - 6 p.m.
By appointment. Call 778-766-5144
Oceanside Urgent Care Centre
Parksville, BCMonday to Sunday: 7:30 a.m. - 9:30 p.m.
Walk-in. Call 250-951-9550
South Island
Downtown Victoria Urgent and Primary Care Centre
Victoria, BCMonday to Sunday: 8:30 a.m. - 8 p.m.
By appointment. Call 1-833-688-8722
Esquimalt Urgent & Primary Care Centre
Victoria, BCMonday to Sunday 8 a.m. – 8 p.m.
By appointment. Call 1-833-688-8722
Gorge Urgent and Primary Care Centre
Victoria, BCMonday to Sunday: 8 a.m. - 8 p.m.
By appointment. Call 1-833-688-8722
James Bay Urgent and Primary Care Centre
Victoria, BCMonday to Sunday 8:30 a.m. – 8 p.m.
By appointment. Call 1-833-688-8722
North Quadra Urgent and Primary Care Centre
Victoria, BCMonday to Sunday 8 a.m. – 8 p.m.
By appointment. Call 1-833-688-8722
Peninsula After Hours Primary Care Clinic
Saanichton, BCMonday to Friday: 5 p.m. - 8:30 p.m. | Saturday: 9 a.m. - 2 p.m.
By appointment. Call 1-833-688-8722
Westshore Urgent Primary Care Centre
Victoria, BCMonday to Sunday 8 a.m. - 8 p.m.
By appointment. Call 1-833-688-8722
Not sure where to start?
Call 8-1-1 to talk to a patient navigator about the support you might need.