Brain injury support

Stay safe, build confidence, and live as independently as possible after a brain injury. 

When this service can help

This service may help if you have a diagnosis of an acquired brain injury that happened after birth and need support to:

  • Rebuild or maintain movement, thinking, or daily living skills
  • Stay independent at home and in the community

These services are voluntary, you can choose whether to take part. Services and programs vary between communities.

What to expect

If you use this service, you may get help with:

  • Care based on your needs, goals, and daily challenges
  • Help with strength, balance, memory, thinking, and daily routines
  • Practical strategies and equipment to make daily activities easier
  • Home visits and a home safety review
  • Coordination with your family doctor or nurse practitioner
  • Information and support for family members and caregivers
  • Referral to brain injury-specific supported living sites including CONNECT, MacDonald House and family care homes if appropriate

Am I eligible?

You may be eligible for brain injury support if you:

  • Are 19+
  • Have a confirmed brain injury that happened after birth
  • Live in the Island Health region
  • Have limited or no coverage through programs such as ICBC, WorkSafeBC, or Veterans Affairs

Eligibility also depends on your health needs and the supports you already have. Call the Community Access Line and we’ll help you understand your options.

How to begin

Have these details ready for you or the person you're calling for:

  • A valid BC Services Card
  • Full name
  • Date of birth
  • Home address 

Call the Community Access Line. We’ll ask a few questions, learn about your needs, and connect you with available supports.

South Island: 250-388-2273 / 1-888-533-2273  Hours: 8:30 a.m. to 10:30 p.m.
Centre Island: 250-739-5749 / 1-877-734-4101  Hours: 8:30 a.m. to 8 p.m.
North Island: 250-331-8570 / 1-866-928-4988
Hours: 8:30 a.m. to 6 p.m.  

Costs and fees

  • Brain Injury Program: Basic services are free. Call 250-519-5299 for details.
  • Brain injury supported living sites: Fees apply. These sites typically charge the long-term care client rate. Learn about these rates by visiting How fees work webpage.
  • South Island Regional Resources for Adults with Disabilities (RRAD): Services are free.
Please note:

Services and programs vary between communities. We will make every effort to meet your individual care needs with the local resources available.