What is primary care?
Primary health care is the first place people will go to for:
- health care or wellness advice and programs
- non-emergent treatment of a health issue or injury
- help to diagnose and manage a condition
Primary health care includes all the services in your community that support the day-to-day health needs of you and your family through every stage of life. Some examples of those services include:
- a visit to your primary care provider (family doctor or nurse practitioner)
- a consultation with a specialist (for example, an ophthalmologist or pediatrician)
- an appointment with a dietitian or social worker
Primary health care includes a focus on wellness, and connecting you with social supports that influence your health status, such as housing or family and community services. It draws on the expertise of many different providers working together. It recognizes that your health, wellness and quality of life are influenced by your economic, cultural and physical situations, and your spiritual beliefs.
Our medical team
Team-based care means our patients get the benefit of treatment by multiple roles, such as:
- Medical Office Assistants (MOAs) keep the clinic running smoothly and communicate with you and our health care professionals. They will gladly make an appointment with a health care provider for you, assist you with referrals, and answer any questions you may have. Feel free to contact them by phone at 250-902-6008.
- Doctors take a comprehensive approach to providing high quality primary care. They are a group of dedicated and compassionate professionals who create a safe and respectful environment to address all your health care needs.
- Registered Nurses (RN) are specially trained to assess and treat minor conditions. They are also trained to provide preventative health care by doing immunizations, routine infant growth and development visits, and birth control counselling. Our nurse works collaboratively with your physician to ensure complete care.
- Allied Care professionals provide supportive counselling and social work services to our patients. Our in-house social worker is available to see you on an individual basis to provide short-term supportive counselling, disability supports, and provide information and referral to external community resources.
- Aboriginal Nurse Practitioners are nurses with advanced knowledge and clinical skills who deliver a range of health care services to First Nations individuals, families and communities. Our nurse practitioner can provide a wide range of health services and support including: Elder’s health, women’s health, mental health and wellness, prenatal care, chronic diseases.
- Our Diabetes Educator can help with nutrition information for blood sugar and heart health, and can help with self-management of insulin doses to get good blood sugar control as examples.
- Dietitians work together with patients, their families and members of the care team to provide services to support management of chronic conditions.
Services at the Port Hardy Primary Care Centre
Visiting specialists (physician referral needed):
- Island CPAP
- Maternity clinic
- Obstetrics and gynecology (OBGYN) physician
- Vancouver Island Children’s Assessment Network (VICAN)
- Positive Wellness North Island –North Island Liver Services and HIV Services
Services available at the centre that do not need a physician referral:
Telehealth uses video technology to connect patients to health care services, regardless of where they live.
Lateness / Cancellation Policy
If you need to cancel your appointment, please contact us so we can offer the appointment to another patient. If you are more than 15 minutes late you may be asked to wait or reschedule.
We try to accommodate as many patients as possible every day and being on time helps us do this.
In the case of lateness, your appointment will be reduced by the amount of time you have missed.
Connect with us
9140 Granville St
Port Hardy, B.C.
Hours of Operation
Monday - Friday: 9:00 a.m. to 5:00 p.m.
Saturdays: 10:00 a.m. to 4:00 p.m.