Virtual Palliative Supportive Care

The Virtual Palliative Supportive Care (VPSC) program provides support for clients with life-limiting or Palliative End-of-Life care from the comfort of their home. It creates an additional connection between you and your local care team, using a computer tablet loaned to you at no cost. 

Benefits of Virtual Palliative Supportive Care

The Virtual Palliative Supportive Care program helps you to manage your changing health needs before emergencies happen. Your nurse will provide education and coaching so that you and your caregiver feel more confident to manage at home.  

Virtual Palliative Care can be a stand-alone program or in addition to other Community Health Services that you already have in place.  

What’s involved in Virtual Palliative Supportive Care?

Participation in this program only takes a few minutes each day. 

Easy to use equipment

Virtual Palliative Care provides eligible clients and caregivers palliative nursing support from the comfort of their home. Information can be shared with the Palliative Nurse by using either your own device (iPad, tablet or computer) or a tablet loaned to you at no cost.  

A technician will come comes to your house to deliver and install the equipment and will show you how to use it. There is no cost to participate.  

Every day you will tap your tablet and follow some simple onscreen instructions. After you answer as short set of questions at a scheduled time, all of the information you provide can be sent directly to your nurse.  

Do I Need to Have Internet Connection at my house?

No, you do not need an internet connection to participate in this program. The tablet uses a cellular connection to send your information securely to the nurse.

Nursing Help

You and your nurse will regularly connect by phone and secure face-to-face video conferencing. The nurse will support and educate you on how to best manage changes in your condition and recognize emergencies. The nurse is in contact with your Physician or Nurse Practitioner regularly.

How to participate in Virtual Palliative Supportive Care

This free program is available to anyone living in an Island Health region who has a life-limiting or Palliative diagnosis. Clients do not need to have BC Palliative Benefits to participate. 

If you or your family member have a life-limiting or Palliative diagnosis, speak with your physician or nurse practitioner, or call your Regional Community Health office to find out if this program is a good fit for you.

  • North Island:  1-866-928-4988 
  • Central Island:  1-877-734-4101 
  • South Island:  1-888-533-2273

Virtual Palliative Care is being rolled out to Island Health communities beginning in the spring of 2022. To find out when VPSC is coming to your area, email communityvirtualcare@islandhealth.ca.

General Information on Virtual Palliative Supportive Care

Referral Required?
Required
How to Get Referral

If you or your family member have a life-limiting or Palliative diagnosis, speak with your physician or nurse practitioner, or call your Regional Community Health office to find out if this program is a good fit for you.

  • North Island:  1-866-928-4988 
  • Central Island:  1-877-734-4101 
  • South Island:  1-888-533-2273

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