Community Virtual Care

Community Virtual Care

Community Virtual Care (formerly Home Health Monitoring) is a free program that supports people living with: 

  • Chronic Obstructive Pulmonary Disease (COPD) 
  • Chronic Kidney Disease (CKD)
  • Diabetes
  • Heart failure
  • Hypertension 
  • COVID-19 (positive and symptomatic, not long-COVID)
  • Heat-related illness
  • Wildfire smoke inhalation
  • A progressive, life-limiting illness

Registered nurses help you to remotely manage your condition from the comfort of your home. All of the tools needed are loaned to you at no cost. Learn more

This program is not a replacement for hospitalization or doctor/nurse practitioner visits. Life threatening or significant symptoms will still require you to seek medical attention.

What's Involved

Participation in the Community Virtual Care program takes only a few minutes a day. Your results and responses are automatically sent to your nurse. Depending on your condition you will:

  1. Measure your blood pressure, weight, and oxygen level every morning   
  2. Answer a few questions to help evaluate your health 
How the nurse helps
  1. Monitors and looks for changes in your measurements
  2. Contacts you regularly to review your results and answer your questions
  3. Sends reports and communicates concerns to your doctor or nurse practitioner
  4. Helps you to recognize when to seek care from your doctor or nurse practitioner vs. when to seek emergency services
  5. Collaborates with other members of your health care team

Caregiver Support Program 

The Community Virtual Care Caregiver program uses virtual care technologies to support caregivers to set goals and build a personal plan that focuses on optimizing emotional wellbeing and enhancing coping skills.

The time-limited program includes three service streams:

  • Brief one-to-one counselling
  • Group counselling and/or
  • Skill-building group

Learn more about the Caregiver Support Program.

How to Enroll

If you or a family member have a diagnosis of COPD, CKD, diabetes, heart failure, hypertension, COVID-19 (diagnosed and symptomatic), heat-related illness, wildfire smoke inhalation, or a progressive, palliative illness and you are eligible for Community Health Services, please speak with your Primary Care Provider or your nurse while in hospital to find out if the Community Virtual Care program is right for you.

You can also call your local home health office to self-refer to the program using the regional phone numbers provided below:

North Island: 1-866-928-4988
Central Island: 1-877-734-4101
South Island: 1-888-533-2273


Learn more about Community Virtual Care:

CVC Poster

Brochures

Frequently Asked Questions

Home Health Monitoring Videos
Heart Failure Resources
COPD Resources
Diabetes Resources
Chronic Kidney Disease Resources
Hypertension Resources

Other Community Virtual Care Services

General Information on Community Virtual Care

Referral Required?
Required

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