Community Virtual Care (formerly Home Health Monitoring) is a free program to support people living in Island Health’s regions with the following diagnoses to manage their condition from the comfort of their home.
Chronic Obstructive Pulmonary Disease (COPD)
Chronic Kidney Disease (CKD)
Diabetes
Heart failure
Hypertension
A progressive, life-limiting illness
By participating in this program, a registered nurse will help you to improve your knowledge of your disease and your ability to manage your health through education, coaching and remote patient monitoring.
All of the tools used to help manage your condition (including Chronic Kidney Disease (CKD), COPD, Diabetes, Heart Failure, and Hypertension) will be loaned to you at no cost, and may include:
Education Binder
Weigh Scale
Blood Pressure Monitor
Pulse Oximeter
Computer tablet
This program is not a replacement for hospitalization or doctor/nurse practitioner visits. The Community Virtual Care program provides educational support so that you can become more independent and confident in managing your own health conditions including Chronic Kidney Disease (CKD), COPD, Diabetes, Heart Failure, and Hypertension. .
Life threatening or significant symptoms will still require you to seek medical attention.
Participation in the Community Virtual Care program only takes a few minutes a day. Your results and responses are automatically sent to your community Nurse. If you choose to participate, you will:
Measure your blood pressure, weight, and oxygen level every morning
Answer a few questions to help evaluate your health daily
How the nurse helps
Monitors and looks for changes in your measurements
Contacts you regularly to review your results and answer your questions
Send reports and communicates concerns to your doctor or nurse practitioner
How to enroll
If you or a family member have a diagnosis of COPD, CKD, diabetes, heart failure, hypertension, or a progressive palliative illness, please speak with your Primary Care Provider or your nurse while in hospital to find out if the Community Virtual Care program is right for you. You can also call your local home health office to self-refer to the program using the regional phone numbers provided below:
North Island: 1-866-928-4988 Central Island: 1-877-734-4101 South Island: 1-888-533-2273
Client Stories
See how Community Virtual Care has helped El and her family manage her condition from the comfort of her own home.
Healthcare professionals provide care in many settings, including hospitals, clinics, schools and people’s homes, but for those individuals who don’t have a fixed address and require care, some community health services staff go to them.