Rapid Access Clinic (RAC) Duncan

The Rapid Access Clinic (RAC) at Duncan Mental Health and Substance Use

What is the RAC?

• RAC operates as a walk-in clinic offered through Duncan Mental Health and Substance Use where members of the public can access single session drop-in services for mental health and substance use issues.
• Offers assessments and recommendations to link individuals to the appropriate resource with the aim of increasing access and flow. 
• Provides service on a drop-in basis only. Appointments will not be booked. 
• Services are available between 10:00am and 2:00pm Monday to Friday (closed on statutory holidays). Please be advised to arrive before 1:30pm.
• Assessment information is recorded on a client’s Electronic Health Record and assessment findings are shared with the client’s primary care provider to ensure continuity of care.

What do we offer?

• Drop-in service (no appointment necessary)
• Assessment, treatment planning, Single Session Brief Therapy, psycho-education, and referral to community resources.
• Connection to Mental Health and Substance Use Outpatient Services (based on program mandates)
• Detox Referrals

How it works: 

• Adults attend the Duncan Mental Health and Substance Use site for a single session appointment with a Rapid Access Clinician. This will take 40-60 minutes. 
• Upon completion of this session, the Rapid Access Clinician will provide information and details about next steps for service. 
• Services may be offered through Duncan Mental Health and Substance Use or alternative community resources. 
• Individuals will be seen based on a triage/ priority process. 
• Same day appointments are not guaranteed. There is no waitlist.

The Referral Process

No referral is necessary. This service is available on a walk-in / drop-in basis within the hours of 10 a.m. – 2:00 p.m. Monday – Friday at the Duncan Mental Health and Substance Use office.