Referrals Nanaimo Mental Health & Substance Use

How to Access Services

  • services are free of charge
  • services are open to any individual who is seeking support for a major mental illness, substance use issue or is in acute emotional distress
  • members of the public, community agencies or physicians can access services in person, by phone or by fax

Learn more about resources, tools, self-tests, and education to help support you through wellness and recovery. 

Services Provided

  • crisis counselling and support for acute emotional distress
  • referrals to withdrawal management
  • connects to appropriate Mental Health and Substance Use services programs, hospital and/or community treatment and recovery services 

203-2000 Island Highway North
Nanaimo, B.C.
V9S 5W3


Fax: 250.755.3310

Hours of Operation

Monday - Friday: 10 a.m. - 6:15 p.m.


Monday – Friday 10 a.m. – 4 p.m.

Drop-in Crisis Counselling: 

Monday - Friday: 10 a.m. to  5:15 p.m. - no appointment necessary.

Services at Referrals Nanaimo Mental Health & Substance Use