Styles Street Apartments

sunlight trees

Styles Street Apartments

Funder and service provider: Island Health


The purpose of this housing program is to support individuals who have persistent mental health symptoms and are stabilizing. These clients are able to live semi-independently but require a higher level of support with activities of daily living, nursing and mental health. This resource can support clients who also have mild to moderate chronic medical issues, such as diabetes, arthritis, cardiovascular disease, and chronic lung and kidney disease, as long as their care can be managed in a community setting and does not require frequent and unscheduled nursing care.

This facility is licensed under the Community Care and Assisted Living Act. See inspection reports about this facility.


Access and Referral Information

Visit this webpage to learn more about access and referrals to Styles Street Apartments.


Program Criteria:

• The individual must be 19 years or older and require 24-hour care.
• The primary care need is related to a diagnosis of severe and persistent mental health illness.
• Alcohol or recreational drug use is discouraged and substances are not permitted on site.
• Clients must be willing to actively participate in Rehabilitation and Recovery plans.
• TB screening/testing.


Building features and description:

Styles Street Apartments is an apartment building in Victoria, with bachelor-like suites.There are 21 rooms and 24 beds. The building has three floors.

There is a level entry on the main floor with stairs that lead to the upper level, and the lower level. There is an outdoor patio and back yard and the site is near the Gorge waterway and park. There are two kitchens, one on the main floor, and one on the second floor. The kitchens double as a common area, with a TV and there is an activity room on the lower level. A client phone line is provided for local calling.  

All bedrooms have two-piece bathrooms and half-kitchen (sink, cupboards, and dining area). There are three shared rooms; each shared room has two clients. Each floor has two common shower/bathrooms (four in total).The bedrooms have locking doors, a bed, a standard closet, a stand-up dresser, bedside table, and one cupboard with a locking door. There is no storage locker/space. Clients may bring their own television, computer, or small items. Clients may use their own pillows and or linens.



• Two mental health workers 7:00 am to 11:00 p.m. everyday
• One mental health worker overnight 11:00 p.m. to 7:00 a.m.
• One team leader 8:30 a.m. to 4:30 pm Monday to Friday
• One nurse 7:30 a.m. to 10:00 p.m. everyday
• One senior cook 9:00 a.m. to 5:00 p.m. Monday to Friday


Financial support:

Many people 64 years and under receive Persons with Disability (PWD) income from the BC Ministry of Social Development. If this applies to clients at Styles Street Apartments, the program per diem (daily fee) will be arranged to be paid directly by the Ministry.

Eligible clients 65 years or older who receive federal benefits (e.g. Old Age Security (OAS) and Guaranteed Income Supplements (GIS) are responsible to make the per diem payments).

At the request of their legal representative (e.g. Power of Attorney or Public Guardian and Trustee) clients can get assistance to manage and administer their finances.

Financial support for medical equipment and supplies is guided by disability benefits, Pharmacare coverage, and Island Health policies.


Length of stay:

Length of stay is dependent on client need. If care needs or individual behavior go beyond what one staff member can manage safely, a referral to a higher level of care may be necessary. Likewise, if a client no longer needs 24-hour staff support a referral to a lower level of care will be made.


Clients must be able to manage stairs independently. Mobility aids are not permitted indoors.

Bus Route/Transit

Assistance is provided in obtaining a bus pass, and HandyDART services. The nurse supports transportation to medical appointments. The MHW supports transportation to PSR programs and activities as needed.

Visitors and Caregivers

No overnight visitors. Clients can inform staff when a visitor is expected. Guests may stay for a meal when prearranged with staff.

Spiritual Care

Individual lifestyle choices such as social, cultural and spiritual beliefs will be respected and supported. There is no religious service provided in the home. Seasonal holidays are celebrated by decorating and having special meals. Staff support clients to engage in offsite spiritual activities by assisting to organize transportation and scheduling.

Pet Policy

Pets are not permitted.

Smoking Policy

No smoking or vaping indoors. Smoking is permitted in the outdoor designated area only. Recreational cannabis use is not permitted. Medical cannabis use will be reviewed on a case-by-case basis, but must be smoked off-site only.

Safety/Security Features

Monitored entry, staff office overlooks the front door. No security cameras. The front door is locked overnight. Clients may exit and regain entry during these hours via a doorbell. Each floor has three fire exits that are alarmed overnight.
Staff are trained for the event of earthquake, fire, and disaster.  On-site staff are responsible for necessary snow removal. The house is equipped with smoke detectors and sprinklers. Fire drills are held monthly. 

Any Other Amenities

Mental health supports

Mental status monitoring, PSR activity groups, goal setting, skill building, individualized care planning

Recovery programing on site

Psychosocial-Rehabilitation (PSR) Model of care. Assist clients in program goals and increasing independence. Program Activity and Rehabilitation Worker (ARC) attends site several times per week e.g. gym, cooking skills, community outings etc. Several group activities are run by Styles Staff and other program team members. Leaves such as Vacations and overnights away with family are arranged on an individual needs basis.

Nursing/medical supports

RN/RPN/LPN nursing on-site seven days per week, 13 hours per day, but time off may be replaced by mental health worker if alternate nurse not available. During these times, a nurse at another mental health substance use residential site will be available for assistance and consultation.

Medication Supports

Medication support by onsite nurse and staff. Clients must be able to self-administer their own insulin.

Personal Hygiene /Dental Care

Education/prompts and reminders. Staff can provide some light personal care assistance for scheduled activities such as shower standby, hair wash, etc.


On site cook Monday to Friday provides two meals, and two snacks per day. The breakfast meal is self-serve. Menus are regulated and approved by a Community Care officer. Individual likes and dislikes are considered.  Alternative choices will be provided for therapeutic/medical and culturally appropriate diets.


Education, prompts, support, and room checks are provided by onsite staff. Clients have an assigned laundry and room cleaning day. Level of staff support is based on client need.


Education, prompts, and support is provided. There is no extra charge for laundry. Level of staff support is provided based on individual needs.


Sooke Region, West Shore & Urban Greater Victoria