The Community Care Facilities Licensing Program is transitioning to a new database system and some of our information has not been updated.
The following information is now available to view online:
- Community Care Facilities Routine Inspection Reports
- Community Care Facilities Complaint Investigations
- Operations in Contravention of the Community Care and Assisted Living Act
- Public List of Licensed Child Care Facilities
- The Electronic Incident Reporting Portal
Publicly posted details such as Residential Care and Child Care Inspection Reports and Complaint Information are only current to November 4, 2021. Please contact the Community Care Facilities Licensing Program directly for any public details dated after November 4, 2021.
Completing the transition to our new database is a priority. We appreciate your patience.
Community Care Facilities
Licensing officers carry out routine inspections and deliver inspection reports to community care facilities. If a requirement is not met, a follow up inspection is done to ensure ongoing compliance with regulations. The inspection report provides the licensee with information regarding the regulatory requirements that are not met, and for these, states corrective actions and a corrective date to address outstanding concerns.
Information from routine inspection reports for Residential Community Care Facilities and Child Care Facilities are available online. Residential facility inspection since October 1 2008, and Child Care facility inspections since March 1 2010 are posted.
Please be careful not to interpret the status of a particular facility based solely on an inspection report. You are encouraged to browse the history of a facility and do other research such as contacting the facility before arriving at any conclusions. This web site has been designed to convey similar information to the general public as they would receive through a request under the Freedom of Information and Protection of Privacy Act of B.C.
While every effort is made to keep the information up-to-date and make sure that it is accurate, Island Health is not responsible for discrepancies between information posted here and the actual inspection reports provided to the care facility and maintained in Island Health's Community Care Licensing offices.