Community Care Facilities Licensing

community care licesning banner

In the province of British Columbia there is legislation to protect and promote the health, safety, and well-being of vulnerable children, youth, adults, and seniors in licensed community care facilities.  

This rules and guidelines for licensed community care facilities are found in the Community Care and Assisted Living Act Child Care Licensing Regulation and Residential Care Regulation and in the Director of Licensing Standards of Practice.

A community care facilities licence is required for all programs and facilities providing care to three or more persons not related to the operator by blood or marriage. Licensed facilities include Child Care and Residential Care facilities.

The Community Care Facilities Licensing program works collaboratively with licensees and facility personnel to ensure the Community Care and Assisted Living Act Child Care Licensing Regulation and Residential Care Regulation are met within the Island Health region. We do this through educating, monitoring, inspecting and investigating.

There are over 1,200 licensed community care facilities in the Island Health region. Licensing Officers are delegated by the Medical Health Officer to:

  • issue licences to child care and residential care facilities
  • routinely monitor and inspect licensed care facilities
  • respond to complaints and concerns regarding licensed care facilities
  • investigate reportable incidents submitted by care facilities
  • ongoing monitoring regarding facilities that demonstrate legislative contraventions
  • investigate operations offering services in contravention to the Community Care and Assisted Living Act  
  • work with community partners and agencies
  • ensure licensees follow-up with corrective action

Contact a Licensing Officer

General Information on Community Care Facilities Licensing

Referral Required?
Not required

News & Events

People unveiling a truth and reconciliation plaque.

Island Health Magazine Fall 2021

Read articles on building resilience in children; how loneliness impacts health; tips and recipes for healthy to-go lunches; information about IBD and a feature about patient partners.

Read more

Large red letters that spell "Emergency" in front of an emergency department

Island Health asks for public’s assistance in appropriate emergency department use

Island Health is asking people to do their part to ensure our hospital emergency departments can continue to meet the care needs of patients experiencing medical emergencies.

Read more

A bird's eye view of various buildings on a sunny day.

Temporary clinic brings COVID-19 vaccine to the community of Crofton

Starting tomorrow, residents of the Crofton area born in 2009 or earlier (aged 12 and older) can get their COVID-19 vaccine at a temporary walk-in clinic in their community.

Read more