Community Care Facilities Licensing

Technical Difficulty

Updates

The Community Care Facilities Licensing Program is transitioning to a new database system and some of our information has not been updated.

Publicly posted details such as Routine Inspection and Complaint Information are only current to November 4, 2021. Please contact the Community Care Facilities Licensing Program directly for any public details dated after November 4, 2021.

Publicly posted details related to Operations in Contravention of the Community Care and Assisted Living Act are current and available.

Completing the transition to our new database is a priority. We appreciate your patience.


In the province of British Columbia there is legislation to protect and promote the health, safety, and well-being of vulnerable children, youth, adults, and seniors in licensed community care facilities.  

This rules and guidelines for licensed community care facilities are found in the Community Care and Assisted Living Act Child Care Licensing Regulation and Residential Care Regulation and in the Director of Licensing Standards of Practice.

A community care facilities licence is required for all programs and facilities providing care to three or more persons not related to the operator by blood or marriage. Licensed facilities include Child Care and Residential Care facilities.

The Community Care Facilities Licensing program works collaboratively with licensees and facility personnel to ensure the Community Care and Assisted Living Act Child Care Licensing Regulation and Residential Care Regulation are met within the Island Health region. We do this through educating, monitoring, inspecting and investigating.

There are over 1,200 licensed community care facilities in the Island Health region. Licensing Officers are delegated by the Medical Health Officer to:

  • issue licences to child care and residential care facilities
  • routinely monitor and inspect licensed care facilities
  • respond to complaints and concerns regarding licensed care facilities
  • investigate reportable incidents submitted by care facilities
  • ongoing monitoring regarding facilities that demonstrate legislative contraventions
  • investigate operations offering services in contravention to the Community Care and Assisted Living Act  
  • work with community partners and agencies
  • ensure licensees follow-up with corrective action

Contact a Licensing Officer

General Information on Community Care Facilities Licensing

Referral Required?
Not required

News & Events

A Family Tradition: Three Generations of Nursing Care

A Family Tradition: Three Generations of Nursing Care

Donna McLeod, Shelley McLeod-Garner and Michelle King share something beyond genes.

Read more

parking sign

Pay parking resumes March 4, 2022

Effective March 4, 2022, pay parking will resume at all Island Health sites that previously had pay parking in place. 

Read more

Caring for the Vulnerable

Caring for the Vulnerable

Healthcare professionals provide care in many settings, including hospitals, clinics, schools and people’s homes, but for those individuals who don’t have a fixed address and require care, some community health services staff go to them. 

Read more