Child Care Licensing

We are experiencing technical difficulties


The Community Care Facilities Licensing Program is transitioning to a new database system and some of our information has not been updated.

The following information is now available to view online:

  • Community Care Facilities Routine Inspection Reports
  • Community Care Facilities Complaint Investigations
  • Operations in Contravention of the Community Care and Assisted Living Act
  • Public List of Licensed Child Care Facilities 

Coming Soon:

  • The Electronic Incident Reporting Portal

Publicly posted details such as Routine Inspection and Complaint Information are only current to November 4, 2021. Please contact the Community Care Facilities Licensing Program directly for any public details dated after November 4, 2021.

Publicly posted details related to Operations in Contravention of the Community Care and Assisted Living Act are current and available.

Completing the transition to our new database is a priority. We appreciate your patience.

Care is defined as supervision that is provided to a child through a prescribed program. Categories of care include:

Licensing Officers inspect, license and monitor over 1,000 licensed child care facilities in the Island Health region.They conduct regular routine inspections and at each inspection they leave an inspection report outlining the licensees’ compliance with the requirements of the Community Care and Assisted Living Act, Child Care Licensing Regulations and the Director of Licensing Standards of Practice. For more information about an inspection visit the Inspection and Investigation Reports website.

Individuals providing care to more than two persons, not related to them are required to be licensed, and must provide care in a licensed community care facility.

Filing a Complaint

Facility Lists

Childcare list December 20, 2022

Director of Licensing Standards of Practice

Child Care Inspection Checklist
Director of Licensing Standards of Practice 
Water Safety 
Contact your local Licensing Office

Child Care Newsletter

Winter 2021
Fall 2020
Spring 2020

Child Care Bulletin 

Spring 2022
Winter 2022

Submitting Reportable Incidents Online

As of June 1, 2015, our electronic incident report form is live and available for use by licensed Residential Care facilities across the island to submit their reportable incidents to Licensing. 

If you submit your reportable incidents to Licensing electronically, please print out a copy for your own records and a copy to send to your funding body (if applicable).  When you hit submit, the electronic incident report form is sent to Licensing only.  If you have submitted an electronic incident report form, you do not have to send a hard copy of the form to Licensing.

Access the electronic Incident Reporting form.
How to use the e-Incident Form
Electronic Incident Form FAQs

Emergency Preparedness Information

Introduction to the Disaster Plan
52 Weeks to Emergency Preparedness
All Hazard Emergency Preparedness Workbook 
Staff Self Education
Self Education Test
Disaster Plan Template
Emergency Quick Reference
Grab and Go Bags

General Information on Child Care Licensing

Referral Required?
Not required


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