Incident Reporting

What is a reportable incident?

A reportable incident is an event where a person in care has been injured or has been seriously or adversely affected, or has gone missing while under the care or supervision of the licensee. A detailed list of reportable incidents can be found in Schedule H of the Child Care Licensing Regulation and Schedule D of the Residential Care Regulation.

Notification Requirements

The licensee must notify the Community Care Facility Licensing program (via phone, email, or fax) and submit a Reportable Incident Form. Reportable Incident Forms can be accessed online or at the local licensing office.

Facilities must comply with the Section 52 of the Child Care Licensing Regulation and the Residential Care Regulations when it comes to notification of harmful actions not permitted.  Section 55 of the Child Care Licensing Regulation and Section 76 & 77 of the Residential Care Regulation; set out requirements for notification of illness, injury and reportable incidents in licensed care facilities.

Submit a reportable incident

Access the electronic Incident Reporting  form.
How to use the e-Incident form
Electronic Incident Form FAQs
Community Care Facilities Licensing Incident Report (Paper form to print in case of problem with electronic version).

When you submit your reportable incidents to Licensing electronically, please print out a copy for your own records and a copy to send to your funding body (if applicable).  When you hit submit, the electronic incident report form is sent to Licensing only.  If you have submitted an electronic incident report form, you do not have to send a hard copy of the form to Licensing.