Incident Reporting

incident reporting banner

What is a reportable incident?

A reportable incident is an event where a person in care has been injured or has been seriously or adversely affected, or has gone missing while under the care or supervision of the licensee. A detailed list of reportable incidents can be found in Schedule H of the Child Care Licensing Regulation and Schedule D of the Residential Care Regulation.

Notification Requirements

The licensee must notify the Community Care Facility Licensing program (via phone, email, or fax) and submit a Reportable Incident Form. Reportable Incident Forms can be accessed online or at the local licensing office.

Facilities must comply with the Section 52 of the Child Care Licensing Regulation and the Residential Care Regulations when it comes to notification of harmful actions not permitted. Section 55 of the Child Care Licensing Regulation and Section 76 & 77 of the Residential Care Regulation; set out requirements for notification of illness, injury and reportable incidents in licensed care facilities.

Submit a reportable incident

Reportable incidents are submitted using the Community Care Facilities Licensing Incident Report paper form.

Paper Form

PDF Fillable Form

Community Care Facilities Licensing Incident Report paper forms can be submitted to Licensing by email or by fax.

Please ensure you submit the completed Community Care Facilities Licensing Incident Report PDF form to your funding program if applicable. 

Please ensure that you keep a copy of the completed Community Care Facilities Licensing Incident Report PDF form for your records.


If you require a copy of any incidents in progress or previously submitted, please print copies now as you will not have access to them once the new system is live.  

Community Care Facilities Licensing Incident Report (Paper form to print in case of problem with electronic version).

General Information on Incident Reporting

Referral Required?
Not required

News & Events

parking sign

Pay parking resumes March 4, 2022

Effective March 4, 2022, pay parking will resume at all Island Health sites that previously had pay parking in place. 

Read more

Caring for the Vulnerable

Caring for the Vulnerable

Healthcare professionals provide care in many settings, including hospitals, clinics, schools and people’s homes, but for those individuals who don’t have a fixed address and require care, some community health services staff go to them. 

Read more

People unveiling a truth and reconciliation plaque.

Island Health Magazine Fall 2021

Read articles on building resilience in children; how loneliness impacts health; tips and recipes for healthy to-go lunches; information about IBD and a feature about patient partners.

Read more