Incident Reporting

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What is a reportable incident?

A reportable incident is an event where a person in care has been injured or has been seriously or adversely affected, or has gone missing while under the care or supervision of the licensee. A detailed list of reportable incidents can be found in Schedule H of the Child Care Licensing Regulation and Schedule D of the Residential Care Regulation.

Notification Requirements

The licensee must notify the Community Care Facility Licensing program (via phone, email, or fax) and submit a Reportable Incident Form. Reportable Incident Forms can be accessed online or at the local licensing office.

Facilities must comply with the Section 52 of the Child Care Licensing Regulation and the Residential Care Regulations when it comes to notification of harmful actions not permitted.  Section 55 of the Child Care Licensing Regulation and Section 76 & 77 of the Residential Care Regulation; set out requirements for notification of illness, injury and reportable incidents in licensed care facilities.

Submit a reportable incident

Due to recent weather events, we ask that reportable incidents are submitted using the Community Care Facilities Licensing Incident Report paper form located here.

Community Care Facilities Licensing Incident Report paper forms can be submitted to Licensing by email or by fax.

Please ensure that you keep a copy of the completed Community Care Facilities Licensing Incident Report paper form for your records.

Thank you for you patience. 


Please see an example of the email that you will be receiving the week of November 15th. The email you receive will include the actual email address and PIN required to create the access account.  

If you require a copy of any incidents in progress or previously submitted, please print copies now as you will not have access to them once the new system is live.  

Community Care Facilities Licensing Incident Report (Paper form to print in case of problem with electronic version).

General Information on Incident Reporting

Referral Required?
Not required

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