Behavioural & Developmental Difficulties

Behavioural & Developmental Difficulties

If you are concerned your child has significant social, behavioural and school problems, you should discuss your concerns with your family doctor. 

Your doctor will make a referral to a pediatrician or other specialist, who may then make the referral for the assessment service.

Before seeing a pediatrician, you may wish to gather information from your child’s school to share with the doctor. This may include reports from school psychologists, counsellors, occupational or speech-language therapists, teachers or learning assistance programs. 

VICAN is only able to assess children and youth who have already used some local services and are having significant difficulty in school, with friends, and at home. Any information you have will help the pediatrician determine what is the appropriate next step.

Assessment Process

Once the referral is received and eligibility for service determined, a staff member will contact you to schedule appointments. 

Your child will be assessed by a specialized multidisciplinary team, so several appointment dates may be required. 

Before the appointment dates, a social worker or other service coordinator will contact you for more information and to answer any questions you may have. 

You will be asked to provide any information you may already have about your child, such as school reports, school psychologist evaluations, speech-language or occupational therapy reports. You may also be asked to complete questionnaires about your child’s development.

Depending on where you live, the assessment may take place over a few days or a few weeks, but the specialized team involved will be similar:  a developmental pediatrician or psychiatrist, psychologist, speech-language pathologist, occupational therapist, and social worker or other service coordinator.

When the assessment process is completed, the information will be shared with you along with any suggestions for interventions, strategies, future planning, or referrals to other agencies or services that may be useful. 

Opportunities may be available for school meetings or other information sharing, depending on each situation.

General Information on Behavioural & Developmental Difficulties

Referral Required?
How to Get Referral

Referrals for evaluation of developmental conditions such as FASD or other significant and complex needs are accepted only from medical specialists such as pediatricians or psychiatrists.

Preparing for Your Visit

Before the appointment dates, a social worker or other service coordinator will contact you for more information and to answer any questions you may have. 

Contact Us

General Inquiries:

Referral Inquiries (including questions about the waitlist):

Toll Free: 1.877.238.0846
Fax: 250.519.6931

Queen Alexandra Centre for Children's Health
2400 Arbutus Rd
Victoria BC  V8N 1V7

VICAN Coordinator, Heather Fox


Queen Alexandra Centre for Children's Health

Queen Alexandra Centre for Children's Health

2400 Arbutus Rd
Victoria, B.C.
V8N 1V7


Learn About

News & Events

two people playing chess

Resilience and safety grant recipients

People and organizations in communities across the Island Health region will benefit from almost $1.2 million awarded through 29 resilience and safety grants.  

Read more

Child and mother

Children under five years now eligible to register to receive the COVID-19 vaccine

Beginning August 2, 2022, all people over the age of six months in B.C. can now receive protection against the COVID-19 virus, following Health Canada’s approval of the vaccine specifically formulated for children between the ages of six months and five years old.

Read more

Woman smiling at camera with text that reads "you don't need to be in crisis to seek support."

Caring conversations on National Child & Youth Mental Health Day

May 7 is National Child & Youth Mental Health Day. On this day, we highlight the fundamental importance of building caring connections and supportive conversations between young people and the adults in their lives.

Read more