Access to subsidized residential care is coordinated by Island Health staff.
Please do not contact the Operator directly regarding subsidized residential care. For more information on subsidized residential care, contact an Island Health Community Health Services office near you.
For information on private residential care, please refer to the Seniors Housing Directory of BC.
Billing Enquiries
250-370-8501
1-866-995-3299
401 Moilliet St
P.O. Box 499
Parksville, B.C.
V9P 2G9
Island Health
To reduce spread of COVID-19, each site has a visiting procedure to protect residents, staff, and the public.
Please contact staff to learn more about scheduling a visit.
Read more about social visiting information for families of those living in Long-Term Care sites.
Accreditation Canada, April 2014 Report.
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit: http://www.accreditation.ca/
Publicly Subsidized Units: 90
Residential: 83
Respite: 2
Hospice: 5
Publicly Subsidized Units: 90
Residential: 83
Respite: 2
Hospice: 5
Residents pay up to 80% of their after tax income which covers the cost of food and accommodation.
As a health care provider, Island Health has an obligation to promote good health practices. We are committed to ensuring a safe, healthy and clean environment for everyone.
Smoking and vaping is not permitted on any Island Health property. This includes all buildings, grounds and parking lots.
Not available.
Parking is free but limited.
During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions and Influenza Protection Policy.
Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."
