News & Events

Pay parking resumes March 4, 2022
Effective March 4, 2022, pay parking will resume at all Island Health sites that previously had pay parking in place.
Environmental Health Officers work with water system operators, municipal governments, public health engineers and others to inspect and monitor community drinking water on a regular basis.
Environmental Health Officers do not monitor private wells; however, they are available upon request to assess wells and answer questions related to water quality.
For more information, contact Environmental Health.
If you have a complaint or concern about your drinking water, first contact your water supplier.
If you do not know who your water supplier is, or are unsatisfied with the response, please contact your local Environmental Health Office for assistance.
An Environmental Health Officer (EHO) will handle your complaint. EHOs have the authority to act as Drinking Water Officers under the Drinking Water Protection Act and Regulations.
Please provide:
If you feel that a threat to your drinking water exists, you may consider requesting an investigation under Section 29 of the Drinking Water Protection Act. A “threat” is defined in the Act as a circumstance, condition or thing that may result in water that is unsafe to drink.
The request must be made in writing and include all the information you have available to support your concerns.
Island Health has adopted the BC Ministry of Health Best Practices on Requests for Investigation of a Drinking Water Threat under the Drinking Water Protection Act.
The document contains a questionairre called Request for a Section 29 Investigation Under the Drinking Water Protection Act to help you provide as much information as possible to help the Drinking Water Officer make a decision about whether to investigate.