Nigel House Long-Term Care

Contact Us

Access to subsidized long-term care is coordinated by Island Health staff.

Please do not contact the Operator directly regarding subsidized long-term care. For more information on subsidized long-term care, contact an Island Health Community Health Services office near you.

For information on private long-term care, please refer to the Seniors Housing Directory of BC.

846 Nigel Ave
Victoria, B.C. 
V8X 4E5


Broadmead Care Society

Accreditation Status

Full Accreditation with Commendation Standing with Accreditation Canada (2016-2020).

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit:


Publicly Subsidized Units: 26
Private-Pay Units: 0

Building Description

Two-level building designed and built in the late 1970s and renovated in 1999 with floor space of approximately 14,000 square feet. Building is located in Saanich, close to Uptown shopping mall. Nigel House is built to the property perimeter with a large open courtyard in the back.

Building Amenities

Building has two public multi-purpose lounges, a central dining room that is used as a multi-purpose room for recreational activities, outdoor deck off the upper lounge and a partially-enclosed outdoor courtyard.

Neighbourhood/Community Amenities

Nigel House is centrally located and is very close to many public access shopping and recreation. Near Uptown, Mayfair and Tillicum shopping malls, Silver City Movie Theatre, TD bank, Save-on-Foods grocery store, Pearkes Arena, Gorge walkway, Lochside Trail, Swan Lake.

Language, Culture or Religious Affiliation

Language:  English
Nigel is open to all cultures and religious affiliations.

Philosophy of Care

A resident-centred approach with a focus on helping residents to develop, grow and enjoy life.

Type of Accommodation

Primarily private rooms with individual bathrooms including a roll-in shower.


Residents pay up to 80% of their after-tax income which covers the cost of food and accommodation.

Special Recreational Opportunities

Recreation program is led by a Recreation Therapist and offers a wide range of recreational opportunities from in-house entertainment to full community integration. Group and individual programming is provided. Regular community functions are held including two larger community events in the summer and at Christmas time.


Wheelchair accessible

Motorized Scooter Policy

Motorized wheelchairs and scooters are permitted in Nigel House. All motorized equipment is approved and monitored by the occupational therapist.

Pet Policy

Nigel supports a pet visitation program. No residential pets are permitted.

Smoking Policy

Resident smoking at Nigel House is discouraged due to health and safety concerns. Residents who wish to continue to smoke may continue to do so, as long as they are able to comply with Nigel House's smoking policy and procedure. Resident smoking is restricted to designated areas only. An assessment of each resident who wishes to continue to smoke is made upon arrival at the facility, and periodically, to determine any change in the risks associated with continued smoking. Assistance with smoking cessation is offered. Residents who are unable to smoke safely must have their smoking materials controlled by staff, and will only be able to smoke when supervision of staff or family can be provided. 

There is no visitor or staff smoking allowed on the grounds of Nigel House, in order to comply with Provincial Control Act Regulations and the "smoke free premises" restrictions of Island Health.

Safety/Security Features

Nigel House is staffed 24 hours a day and is a non-secure building. Residents and visitors can come and go freely throughout the day. The building is locked to the outside public in the early evening.

Visiting Information

Find information on long-term care visitor guidelines.

Please contact staff to learn more about visiting this location.

Visitors are encouraged to come in and visit with their friend or family member as well as take them out into the community. Overnight guests are permitted with prior arrangement.

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Influenza Protection Policy.

Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution.”


Sooke Region, West Shore & Urban Greater Victoria