We provide care in the context of a wider network of community services and supports.
Here are a few sources of help and information.
Crisis Lines
The Vancouver Island Crisis Line provides a supportive listening ear for people in emotional distress and connection to emergency mental health services when needed. The phone number is the same for all areas of Vancouver Island.
24-Hour Vancouver Island Crisis Line: 1-888-494-3888
Crisis Chat services
Monday - Sunday: 6 p.m. - 10 p.m.
Crisis Text
250-800-3806
Monday - Sunday: 6 p.m. - 10 p.m.
The KUU-US Crisis Line is a resource for suicide prevention for Indigenous people on Vancouver Island and in the province of British Columbia. Help is available 24-hours a day. If you are facing a crisis, call any time.
Adult Crisis Line: 250-723-4050
Youth Crisis Line: 250-723-2040
Vancouver Island and province-wide: 1-800-588-8717
Help and Information Lines
BC Alcohol and Drug Referral Service
1-800-663-1441
BC Mental Health and Addictions Information Line
1-800-661-2121
Monday - Friday: 9 a.m.- 4 p.m.
Sponsored by: Canadian Mental Health Association BC Division
HealthLink BC
Check the HealthLink BC website or dial 8-1-1 for programs in your area.
Alcoholics Anonymous Support Lines
Alert Bay: 250-974-5522
Campbell River: 250-287-4313
Comox Valley: 250-338-8042
Cowichan Valley: 250-597-3282
Nanaimo: 250-753-7513
Port Alberni & West Coast: 250-723-1177
Port Alice: 250-284-3558
Port Hardy: 250-902-6052
Port McNeill: 250-956-4555 or 250-956-8240
Sointula: 250-973-6047
Southern Gulf Islands: 250-383-7744
Victoria: 250-383-7744
Narcotics Anonymous 24-hour Support Lines
British Columbia Region of Narcotics Anonymous Contact Us
Campbell River, Comox Valley, Strathcona: 1-800-379-6652
Central Vancouver Island Area: 1-800-494-2404
Victoria: 250-383-3553
Problem Gambling Help Line
1-888-795-6111
Other Online Resources
Recommended websites provide education and information on a variety of mental health and substance use issues.
Mental Health and Substance Use
Mental Health - General
Mental Health - Specific Disorders
Substance Use: General
Additional Resources and Information
For Children and Youth