We provide care in the context of a wider network of community services and supports.
Here are a few sources of help and information.
Crisis Lines
The Vancouver Island Crisis Line provides a supportive listening ear for people in emotional distress and connection to emergency mental health services when needed. The phone number is the same for all areas of Vancouver Island.
24-Hour Vancouver Island Crisis Line: 1-888-494-3888
Crisis Chat services
Monday - Sunday: 6 p.m. - 10 p.m.
Crisis Text
1-250-800-3806
Monday - Sunday: 6 p.m. - 10 p.m.
The KUU-US Crisis Line is a resource for suicide prevention for Indigenous people on Vancouver Island and in the province of British Columbia. Help is available 24-hours a day. If you are facing a crisis, call any time.
Adult Crisis Line: 250-723-4050
Youth Crisis Line: 250-723-2040
Vancouver Island and province-wide: 1-800-588-8717
Help and Information Lines
BC Alcohol and Drug referral Service
1-800-663-1441
BC Mental Health and Addictions information line
1-800-661-2121
Monday - Friday: 9 a.m.- 4 p.m.
Sponsored by: Canadian Mental Health Association BC Division
HealthLink BC
Check the HealthLink BC website or dial 8-1-1 for programs in your area.
Alcoholics Anonymous Support Lines
Alert Bay: 250-974-5522
Campbell River: 250-287-4313
Comox Valley: 250-338-8042
Cowichan Valley: 250-597-3282
Nanaimo: 250-753-7513
Port Alberni & West Coast: 250-723-1177
Port Alice: 250-284-3558
Port Hardy: 250-902-6052
Port McNeill: 250-956-4555 or 250-956-8240
Sointula: 250-973-6047
Southern Gulf Islands: 250-383-7744
Victoria: 250-383-7744
Narcotics Anonymous 24-hour Support Lines
Campbell River, Comox Valley, Strathcona: 1-800-379-6652
Cowichan Valley, Nanaimo, Oceanside, Port Alberni, West Cost, Southern Gulf Islands: 1-866-265-7333
Victoria: 250-383-3553
Problem Gambling Help Line
1-888-795-6111
Substance Withdrawal Information
Information about the withdrawal symptoms to expect when preparing for or when in withdrawal from one or more substances.
Alcohol
Benzodiazepines
Cocaine
Marijuana
Methamphetamine
Nicotine
Opioids
Other Online Resources
Recommended websites provide education and information on a variety of mental health and substance use issues.
Mental Health and Substance Use
Mental Health - General
Mental Health - Specific Disorders
Substance Use: General
Additional resources and information
Overdose prevention
Safe disposal of needles and drug paraphernalia - rack card
Safe Sharps Disposal
Supervised consumption services
Compassion as a guiding action
Vancouver Island Crisis Line Community Resource Database
For children and youth
Child Youth and Family Mental Health Resource
Youth and Family Substance Use Services
Let's Talk: Speaking with Our Kids about Substance Use
