How to Get Referral
A written referral or prescription from your physician is required for a device and/or assessment at the Queen Alexandra Orthotics, Prosthetics and Seating.
How do I make an appointment?
You can send a referral or prescription to us by:
To schedule your appointment, please call 250-519-6732
At the end of your first appointment, you can make future appointments at our reception before you leave.
Preparing for Your Visit
When you visit us for the first time, please make sure you bring:
- your date of birth;
- your personal health number;
- the name of the person or agency responsible for payment; and
- a copy of your physician's prescription
When you are referred to us at QAOPS, your doctor will fax us a prescription with your diagnosis and their recommendations. Once we receive your referral we will contact you for your initial appointment. Alternatively, your doctor may also give you the prescription and ask you to contact us for an appointment. For physiatry referrals, we do need the referral on hand before booking any appointments.
You will need your Medical Services Plan health card and any third-party funding information you may have. If your appointment is for foot orthotics, please arrive a few minutes ahead of your appointment to fill in our one page intake form.
You will see a certified pedorthist, orthotist, prosthetist, physiatrist, or seating therapist during your visit.
Your clinician or doctor will do a complete assessment to determine your individual needs and goals. Your clinician will also discuss booking any follow up appointments you may need, and the process of applying for external funding if necessary. Depending on the services you require, you may have a casting and/or fitting for your device done during your initial appointment, or be booked for a secondary appointment.
For all pedorthic and orthotic appointments, please bring supportive footwear for your assessment.
If your appointment is with our physiatrist, Dr. Lena Galimova, please bring a list of any prescription medication you are taking, as well as supportive footwear.
