Get hospital care at home

Last updated: September 2nd, 2026 at 11:26pm

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When this care may help

Hospital Care at Home may be an option if you:

  • Need to be admitted to hospital
  • Need hospital-level treatment
  • Can receive the care you need safely at home
  • Would prefer to receive care at home

Taking part is your choice.

Am I eligible?

You may be eligible if you need to be admitted to:

  • Victoria General Hospital
  • Royal Jubilee Hospital
  • Cowichan District Hospital

You must also meet the Hospital at Home program’s eligibility requirements.

Your doctor and the Hospital at Home team will assess your health, treatment needs and home situation to decide whether the program is safe and appropriate for you.

How to begin

  1. Tell your doctor that you are interested in Hospital Care at Home. Your doctor can review the eligibility requirements and discuss your care with the Hospital at Home team. If the program is right for you, the team will explain what to expect and arrange your care at home.

How it works

  • You remain registered as a hospital patient but receive your care at home. A Hospital at Home doctor oversees your care while you are in the program.
  • You will receive:
    • An in-person visit each day
    • Virtual visits when needed
    • Access to your care team at any time, day or night
    • Hospital treatments and tests in your home

You can return to the hospital if your health or care needs change.

Care you can receive at home

Depending on your needs, your care at home may include:

  • Checking your vital signs
  • Oxygen therapy
  • Medication given through an intravenous line, or IV
  • Collection of samples for lab testing
  • Other hospital-level treatments and monitoring

Some tests and treatments cannot be provided at home. If you need an X-ray, CT scan, ECG, blood transfusion or another hospital-based service, the team will arrange an appointment at the hospital.

Your care team

Your Hospital at Home team may include:

  • Doctors
  • Registered nurses
  • Nursing unit assistants
  • Pharmacists
  • Allied health professionals
  • Team members have experience providing hospital and urgent medical care.

Contacting your care team

While you are in the program, you can contact your care team at any time using Call4Care. This home calling device connects you directly with the team when you need unexpected support.

Related information

What Hospital Care at Home Is Like: Learn what you may experience during a typical day in the Hospital at Home program.

Hospital at Home Research: Learn about research into the Hospital at Home programs at Victoria General Hospital and Royal Jubilee Hospital.

 

 

General Information on Get hospital care at home

Referral Required?
Required
How to get a Referral

Speak to your care team to find out if Hospital at Home meets your care needs. Find referral information and admission requirements for health-care providers. Please see Information for Referring Providers 

Contact Us

Hospital at Home patients and caregivers can access their nurse 24/7 by calling the office directly. Island Health staff can reach the HaH office by internally dialing the 5 digit local included below.

Cowichan District Hospital:
Phone: 250-737-2030 (Internal 44331)
Fax: 250-709-3018

Royal Jubilee Hospital:     
Phone: 250-370-8156 (Internal 18156)
Fax 250-3700-8188

Victoria General Hospital:
Phone: 250-727-4397 (Internal 14397)
Fax: 250-727-4013

Most Responsible Providers [MRP] can contact the HaH physician directly to discuss potential patients or to make referrals. 

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